Johannesburg: Collections Specialist

Key Responsibilities Manage a portfolio of high-value and complex delinquent accounts (bursars, retail, canteens, telecoms, and vacated arrears). Initiate and maintain debtor contact to negotiate settlements, payment plans, and resolve disputes . Apply advanced debt recovery and creditors management techniques to meet collection targets. Support intake and vacate processes for student residences, ensuring AODs and payment arrangements are finalised. Provide subject matter expertise to the Collections team and assist in process improvement. Analyse collections and payment data to provide performance insights. Ensure compliance with NCA, POPIA , and company credit control policies. Maintain a professional and customer-focused approach in all debtor and creditor interactions . 🔹 Requirements Matric / Grade 12 (Finance or related tertiary qualification preferred). Proven experience in collections, credit control, accounts payable, or accounts receivable . Strong background in student accommodation or property management (advantageous). Excellent negotiation, communication, and analytical skills. Sound understanding of collections legislation and compliance . Advanced proficiency in Microsoft Office (especially Excel) . Integrity, attention to detail, and ability to work independently. 🔹 Why Join the Team? ✠Exciting opportunity within a growing property and student accommodation finance environment. ✠Exposure to both collections and accounts payable functions . ✠Collaborative culture with room to innovate and contribute to operational excellence.