Johannesburg: Crm (Customer Relationship Management) Specialist (Hospitality / Travel / Tourism – Loyalty Programmes)

Date	2024-12-07
Job Title	Crm (Customer Relationship Management) Specialist (Hospitality / Travel / Tourism – Loyalty Programmes)
Employer	More Information
Salary
Category	Marketing Advertising Pr
Location	Gauteng / Johannesburg

Job Summary

A Global travel / tourism / hospitality client is seeking an experienced CRM Specialist for their Marketing department in Johannesburg. Qualifications and experience: Marketing diploma / Bachelors` degree No less than 6 years` marketing experience – CRM as a specialisation Fluent in English Sound knowledge of loyalty programmes System proficiency: SAS or any CRM campaign dissemination tool, Contact Lab, Touchbase Pro, Advanced Excel (Data mining and analysis), Marketo Key skills: Interpersonal Stakeholder management Writing Data mining Analytical Database management Time management Attention to detail Deadline driven / results driven Able to work under pressure Strategic Resilient Adaptable Organised Team player Key performance areas: Grow the loyalty base: Develop and implement communications strategy for CRM Responsible for the customer life-cycle: Attending to all client queries Support the Marketing Manager with ad-hoc projects Monitor data quality, marketing activities, segmenting Draft, execute and monitor direct marketing campaigns, promotions and interventions Draft and implement acquisitions, remarketing and maintenance strategy Draft performance reports

Crm (Customer Relationship Management) Specialist (Hospitality / Travel / Tourism – Loyalty Programmes) position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-12-07 in the Marketing Advertising Pr category

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