Job Description
About the Role
The Cross-Border Operations Manager is a critical role that requires a highly skilled and experienced professional to lead our cross-border operations in Johannesburg. The successful candidate will be responsible for ensuring consistent achievement of all financial and operational KPIs, delivering outstanding customer experience, and leading our operational team to ensure operational excellence.
Key Responsibilities
- Planning, coordinating, and monitoring the movement of the cross-border deliveries
- Coordinate the use of automated and computerized systems
- Responding to and dealing with customer communication via email and telephone
- Keeping control systems up to date
- Weekly forecasts for cash requirements
- Constant review of current processes to mitigate risk
- Planning future capacity requirements
- Producing reports and statistics on a daily, weekly, and monthly basis
- Briefing team leaders/supervisors on a daily basis
- Maintaining standards of health and safety, hygiene, and security in the work environment
Requirements
- Minimum 5 years experience as a manager of a cross-border or transport operations environment
- Strong understanding of border documentation requirements and processes
- Process-oriented knowledge of vehicle and document checklists, border documents, border post processes, etc.
- Accurate costing of all aspects of cross-border department
- Strong understanding of all relevant border posts and customs conditions, rules, and border fees
- Ability to demonstrate achievement of results (e.g., business improvements, cost savings, revenue generation)
- Excellent leadership, people management, communication, and influencing skills
- Strong commercial understanding and accountability for profit targets
Qualifications
- Relevant logistics degree or diploma
- Code 8 Drivers license with own reliable transport
- Thorough knowledge of costing and budgeting
- Thorough knowledge of all cross-border processes, procedures, and customs compliance
Salary & Benefits
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Gauteng
The transport and logistics sector in Gauteng is a vital component of the country’s economy, with various industries relying on efficient supply chains to operate effectively. Typically, job seekers in this field can expect to find employment opportunities across different sectors, including manufacturing, e-commerce, and financial services.
When it comes to salary expectations, it’s essential to note that salaries for transport and logistics roles can vary widely depending on factors such as experience, company size, and industry sector. Generally, junior positions may start in the range of R30 000 to R50 000 per annum, while more senior or specialized roles can command higher salaries, often ranging from R70 000 to R120 000 per annum. However, these figures are only a rough guide, as actual salaries can differ significantly depending on various market and company-specific factors.
Common skills required for transport and logistics roles include strong organisational and communication skills, as well as attention to detail and analytical thinking. Typically, candidates with experience in supply chain management, transportation management systems, or warehouse operations will be well-suited for these types of positions. In addition, knowledge of logistics software, freight forwarding, or customs clearance procedures can also be an asset.
Industries that commonly employ transport and logistics professionals include manufacturing, e-commerce, financial services, and technology companies. These sectors often require efficient and reliable supply chain management to meet demand and stay competitive in the market.
For those looking to develop their careers in this field, opportunities for growth and development are available. Typically, junior roles may start as warehouse assistants or dispatcher positions before moving on to more senior roles such as operations manager or logistics coordinator. With experience and further training, professionals can progress to leadership positions, specialising in areas such as supply chain management or transportation planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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