Johannesburg: Customer Value Maximization Sales Consultant (X5) posted by Energy at Work Projects

Customer Value Maximization Sales Consultant

Are you a Sales Superstar with a Passion for Customer Value? Join Our Clients Team!

Our client’s team believes in going beyond traditional sales to redefine the customer experience. They are seeking a dynamic and creative Sales Consultant to join their team as a Customer Value Maximization Sales Consultant. If you are passionate about not just making sales but maximizing the value the customers receive, this is the role for you!

Key Responsibilities:

Craft and communicate unique value propositions that go beyond product features to address the specific needs and aspirations of our customers.

Develop long-lasting relationships with clients by understanding their goals, challenges, and aspirations. Be a trusted advisor, providing personalized solutions to maximize customer satisfaction.

Move beyond transactional sales to focus on delivering added value. Identify opportunities for upselling, cross-selling, and introducing innovative solutions that enhance the overall customer experience.

The CVM consultant is responsible for sales and lead conversion targets across the consumer and business channels.
Marketing of products to both existing and new customers
Follow up on outstanding leads and/or queries.
Handle inbound and make outbound calls according to campaigns.
Demonstrate excellent knowledge of product, service offerings and systems.
Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and sales strategy.
Dealing with customer queries and complaints in a competent, efficient, and professional manner.
Selling of value-added services and accessories
Up-selling and cross selling.

Qualifications:

• Proven experience in sales, with a track record of exceeding targets and delivering exceptional customer experiences.
• Strong communication and interpersonal skills to build rapport and trust with customers.
• Creative thinking and strategic mindset to develop unique value propositions.
• Passion for customer success and commitment to going above and beyond traditional sales approaches.
• Matric
• Minimum 3-years contact centre experience in a sales environment.
• RE5 required.
• Minimum 120 FAIS credits required.
• MS Office knowledge (Basic or Intermediate Excel)

Perks and Benefits:

• Competitive salary with uncapped commission potential.
• Comprehensive health and wellness programs.
• Ongoing professional development opportunities.
• Fun and collaborative work environment.
• Opportunities for career advancement.

How to Apply:

Ready to take your sales career to the next level and redefine customer value? Submit your resume outlining how you would maximize customer value as a Sales Consultant. Be bold, be creative, and show us your passion for delivering exceptional customer experiences.

Join our client in transforming the sales landscape and maximizing customer value! Apply now!