Job Description
A company in the laboratory services industry is seeking a Demand Planning Manager to join their dynamic team.
Purpose
Lead strategic forecasting, collaborate with cross-functional teams, and optimize supply chain activities to meet business objectives and customer needs, ensuring effective demand-supply balancing and continuous improvement.
Key Responsibilities:
– Forecast demand for products and services, communicating timely information to stakeholders.
– Collaborate with cross-functional teams for relevant data and insights.
– Drive collaboration to prioritize demand for order fulfillment based on business objectives and customer segmentation.
– Participate in sales and operations planning processes, enabling demand-supply balancing analysis.
– Prepare reports and statistics, manage forecast models, and develop key performance indicators.
– Support business, marketing, inventory, finance, and production strategies.
– Review and assess risk, identify opportunities for risk management.
– Utilize tools and technology for managing and analyzing the supplier portfolio.
– Maintain constructive relationships with stakeholders.
– Coach and mentor staff; oversee day-to-day administrative tasks.
Minimum Requirements & Key Competencies:
– Degree/Diploma in Supply Chain Management/Public Management/Logistics/Commerce (NQF LEVEL 6).
– 8 years of Demand Planning experience, with at least 5 years in a Managerial or supervisory role.
– Knowledge of Supply Chain Management, PFMA, treasury regulations, policies, procedures, Economics, and Accounting.
– Proficiency in relevant tools and technology.
– Understanding of customer service principles, Forecasting, and Demand Principles.
– Analytical and critical thinking skills.
– Strong verbal and written communication skills.
– Problem-solving and numerical skills.
– Attention to detail.
– Advanced Computer Literacy.
– Presentation Skills.
– Customer Service Relations.
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