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Johannesburg: Digital E-Commerce Marketing Manager

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Job Description

About the Role

We are seeking an experienced Digital E-Commerce Marketing Manager to join our team in Johannesburg. As a key member of our ecommerce operations, you will be responsible for managing daily operations of our online platform, driving sales growth, and delivering exceptional customer experiences.

Key Responsibilities

  • Manage daily operations of the ecommerce platform (Magento or similar)
  • Maintain product catalogue, categories, pricing, and product data (incl. CSV uploads & SEO)
  • Monitor site performance and coordinate fixes with developers
  • Merchandising, Pricing & Stock Management: online merchandising, promotions, and campaigns
  • Implement pricing, discounts, and promotional offers
  • Oversee stock availability, inventory alignment, and product visibility
  • Orders, Fulfilment & Customer Experience: oversee order processing, dispatch, and delivery coordination
  • Manage returns, refunds, and resolve order issues
  • Handle customer queries and ensure a high-quality customer experience
  • Align ecommerce with ERP systems (e.g. NAV) and internal processes
  • Supervise and support the Ecommerce Coordinator
  • UX, Strategy & Marketing Support: optimise website UX, conversion rates, and checkout flow
  • Monitor performance (sales, traffic, AOV, cart abandonment)
  • Support digital campaigns and drive ecommerce growth initiatives

Requirements

  • 35 years of ecommerce management experience (retail preferred)
  • Experience with Magento or similar platforms (Shopify, WooCommerce, etc.)
  • Strong catalogue, merchandising, and promotional management experience
  • Advanced Excel and data handling skills (CSV, reporting)
  • ERP experience (Microsoft NAV or similar)
  • Solid understanding of ecommerce operations (orders, fulfilment, returns)
  • Knowledge of UX and digital marketing principles

Qualifications

  • Formal education/certifications not specified in the original job description.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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