Johannesburg: District Administration Manager posted by O’Brien Recruitment

District Administration Manager

Location: Gauteng Centurion
Employment Type: Permanent
Working Hours: Monday to Friday | 08h00 16h30

Role Overview

An established organisation within the funeral insurance sector is seeking an organised and proactive District Administration Manager to manage administrative operations within a district office and provide direct support to the District Branch Manager.

Key Responsibilities

• Administer sales submissions and ensure applications are captured and scanned timeously

• Ensure supervision questionnaires are completed, scanned, and uploaded correctly

• Prepare for weekly sales meetings by managing application and contract stock

• Compile and submit weekly and monthly reports

• Assist clients with amendments, cancellations, claims, and general queries

• Manage and support district administrators, including training where required

• Ensure efficient administrative processes and service delivery within the district office

Minimum Requirements

• Grade 12 (essential)

• 12 years experience within the Funeral Insurance industry

• Proven administrative and customer service experience

• Proficiency in MS Office, especially Excel, Word, and Outlook

• Minimum typing speed of 25 words per minute

• RE5 qualification (advantageous)

• Strong written and verbal English communication skills

Ideal Attributes

• Strong attention to detail

• Ability to work under pressure and meet deadlines

• Professional, client-focused approach

• Self-motivated and team-oriented

• Strong organisational and coordination skills

A 6-month probation period will apply. Employment equity principles will be applied.