Johannesburg: First Line Service Desk Technician posted by Motus Corporation

March 1, 2026 Jobs in Central Johannesburg

Motus Corporation

Gauteng

IT / Computing / Software

Job Description

Job Description We are looking for a skilled IT Desktop Support Technician to join our team at the Motus Head Office. In this role, you will be responsible for providing technical assistance to our staff, ensuring all desktop systems and related hardware and software are running smoothly. You will troubleshoot and resolve issues, install new equipment, and provide guidance to users on best practices. To be successful in this role, you should have strong problem-solving skills, excellent communication abilities, and a deep understanding of desktop hardware and software systems. An outstanding IT Desktop Support Technician will ensure the efficiency and reliability of our IT infrastructure. Responsibilities Responding to user requests for technical assistance in person, via phone, or electronically. Diagnosing and resolving technical hardware and software issues. Installing and configuring desktop systems, software, and peripheral devices. Performing regular updates, patches, and preventative maintenance on all desktop systems. Managing user accounts and permissions. Documenting all support requests and solutions. Providing guidance and training to users on IT best practices. Collaborating with other IT team members to resolve complex issues. Maintaining an inventory of hardware and software assets. Assisting with IT projects and initiatives as needed. Qualifications and Experience Matric Drivers license IT Diploma or relevant certification (e.g., CompTIA A) Minimum 2 years working experience in a desktop support role or service desk role Strong knowledge of Windows and Mac OS environments Familiarity with remote desktop applications and help desk software Skills and Personal Attributes Excellent problem-solving and troubleshooting skills Strong written and verbal communication skills Ability to manage multiple tasks and priorities Customer-oriented with a focus on providing high-quality support Detail-oriented with strong organizational skills Ability to work independently and as part of a team Proactive and self-motivated Ability to handle confidential information with integrity and professionalism

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About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

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For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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