Johannesburg: Fraud Agent/Risk Event Administrator 12-month contract posted by Isilumko Staffing

We are seeking a dynamic and detail-oriented individual to join our client’s team as a Risk Event Administrator.

The primary purpose of this role is to register risk events and provide crucial support to our Forensic investigators. By ensuring timely registration, investigation, and reporting of risk events, you will play a vital role in upholding our Risk Management Policies and safeguarding our clients organization against potential losses.

Key Responsibilities:

• Register risk events promptly and accurately on our case management system.
• Provide comprehensive support to Forensic investigators throughout the investigation process.
• Ensure adherence to time allocation and transfer pricing agreements with stakeholders to recover costs effectively.
• Liaise with stakeholders to understand and meet expectations and requirements through clear and effective communication.
• Manage and prevent potential losses by identifying and addressing risk events proactively.
• Prioritize reported risk events based on their severity and potential impact.
• Classify risk events through assessment of category and type to ensure accurate management information is provided to stakeholders.
• Maintain up-to-date knowledge of administrative procedures, banking processes, client services principles, and relevant regulatory requirements.
• Utilize relevant software and systems effectively to facilitate the registration and management of risk events.
• Escalate high-priority risk events to management as necessary.

Required Qualifications:

• Matric qualification
• 2-3 years of experience in banking and/or operational back-office environment within a financial institution.
• Strong understanding of administrative procedures and systems.
• Knowledge of banking processes, branch procedures, client services principles, and filing techniques.
• Familiarity with governance, risk, and controls principles.
• Understanding of relevant regulatory requirements.
• Proficiency in relevant software and systems.