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Johannesburg: Internal Sales & Customer Support Intern

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Job Description

About the Role

As an Internal Sales & Customer Support Intern, you will be responsible for supporting our sales team in generating new business opportunities and maintaining existing client relationships. You will conduct outbound sales calls, provide customer support, and assist with administrative tasks to ensure seamless operations.

Key Responsibilities

  • Conduct outbound sales calls to prospective clients and identify potential business opportunities
  • Perform cold calling activities to introduce products or services to potential customers
  • Assist with contacting existing clients to maintain relationships and provide customer support
  • Support the sales team with lead generation and follow-up activities
  • Maintain positive client relationships through professional and friendly telephonic communication
  • Maintain accurate records of calls, interactions, and client information
  • Assist with customer queries and problem resolution in a professional and efficient manner
  • Provide administrative support to the sales and customer service team
  • Assist with document handling, filing, and data capturing
  • Ensure all customer communication is handled professionally and timeously
  • Assist with preparing reports, updating databases, and maintaining accurate records

Requirements

  • Recently Completed Bachelor of Commerce (BCom) qualification in one of the following fields: BCom Business Management, BCom General, BCom Entrepreneurship or BCom Marketing
  • 1 year of experience in a similar role would be advantageous
  • Strong communication and interpersonal skills
  • Comfortable conducting telephonic sales calls
  • Strong problem-solving ability
  • Good time management and organisational skills
  • High level of attention to detail
  • Basic administrative and computer skills
  • Professional telephone etiquette
  • Strong customer service orientation
  • Positive attitude and willingness to learn

Qualifications

(No qualifications mentioned in the original job description, so this section is skipped)

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Salary & Benefits

(No salary or benefits information mentioned in the original job description, so this section is skipped)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Gauteng

The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.

Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.

Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.

Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.

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For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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