Job Description
About the Role
As an IT Field Technician in our Johannesburg office, you will be responsible for providing exceptional service and support to our customers during field visits or dispatches. You will work closely with our technical team to ensure seamless workflow and efficient delivery of field jobs.
Key Responsibilities
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organization through correct admin
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with fellow staff, customers, and clients
- Provide training for all technical aspects of the Smartfuel System both in hardware and software to clients as well as staff
- Ensure highest quality and efficiency of delivery of field jobs with no return
- Resolve critical calls with the intention to prevent them from happening in future
- Suggest resolutions for operational issues in the Technical Division
- Investigate recurring problems or fault and come up with a solution
- Generate leads from places visited
- Do technical site evaluations and customer interface to understand their requirements which can then be passed to other people to implement
- Review and qualification of previous technical documentation
- Maintain black boxes, tools, and tool list of field technicians
Requirements
Relevant Matric certificate is required. Relevant studies or certificates (industry-related experience would be an advantage) are also necessary for this role.
Qualifications
No specific qualifications mentioned in the original job description.
Salary & Benefits
Salary information not provided in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Create a professional email address for job hunting - avoid nicknames or casual addresses.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg: IT Specialist
Role Overview: The IT Specialist will be responsible for the development, implementation, integration, and optimisation of business intelligence solutions...
View JobEastern Cape: General Assistant – BUCO Port Elizabeth North End posted by The Building Company
Introduction: The main purpose of the job is to ensure the smooth operation of the business unit with regards to…
View JobJohannesburg: Accountant
Accountant Sandton, Johannesburg Reporting to: Financial Manager Purpose: Deliver accurate financial reporting and maintain high standards of numeracy and...
View JobMidrand: Sales Manager
Our client is seeking a Sales Manager to lead, coach, and supervise their sales team. This role will be pivotal…
View JobSasolburg: Temp Professional Nurses (Maternity wards)
Temp Professional Nurses (Maternity wards) A public health hospital based in Sasolburg is looking for various temps Nurses for 2…
View JobGauteng: Miller, Gauteng
Qualified trade tested Maize Miller with at least 5 yrs exp as a Shift Miller on Maize plants, ability to…
View Job
Browse Employers
Job Alerts