Date | 2024-11-24 |
---|---|
Job Title | It Service Desk Analyst |
Employer | Ad Talent Africa More Information |
Salary | 13000 |
Category | It Computer |
Location |
Gauteng / Johannesburg |
Job Summary
Looking for an IT Service Analysts who can provide fast and useful technical assistance on computer systems.
Duties:
- Serve as a first point of contact to internal customers seeking technical assistance
- Perform remote trouble shooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issues logged by the internal customer
- Basic AD user account and Google account administration
- NB: Candidate would need to deliver an after hour first line support service to end users on a rotational basis
Minimum
Requirements:
- Diploma or certification in IT
- 2 years experience as an IT Service Desk Analysts serving customers
- Tech savvy with working knowledge of operating systems
- ITIL experience advantageous
- Experience with CRM system
It Service Desk Analyst position available in Gauteng, Johannesburg. This job position was posted by Ad Talent Africa. The job has been posted as a premium ad on 2024-11-24 at 13:31:44 in the It Computer category
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