Johannesburg: Key Account Manager – Communication and Surveillance Solutions Equipment

April 1, 2026 Jobs in Central Johannesburg

Job Description

About the Role

The Key Account Manager – Communication and Surveillance Solutions Equipment role is a critical position that requires exceptional sales, account management, and communication skills to drive business growth and ensure customer satisfaction. The successful candidate will be responsible for maintaining and growing relationships with key clients, developing strategic account plans, and identifying new business opportunities.

Key Responsibilities

Maintaining and growing relationships with key clients
Building and maintaining strong relationships with key clients, serving as their primary point of contact for all business-related matters
Developing and implementing strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities
Conducting regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives
Collaborating with cross-functional teams, such as sales, marketing, and customer support, to ensure seamless delivery of products/services and exceptional customer experience
Identifying upselling and cross-selling opportunities within existing accounts to maximize revenue generation
Staying updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities
Preparing and presenting reports on account performance, sales forecasts, and market insights to internal stakeholders
Managing contract negotiations, renewals, and pricing discussions in collaboration with the sales team
Providing exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions
Collaborating with product development teams to provide feedback and insights from clients, contributing to the development of new products/services

Requirements

Bachelor’s degree in business administration, marketing, or a related field
Proven experience in sales, key account management, or relevant customer relationship management roles
Previous experience having worked in a similar or related industry or market in which the company operates is preferred
Familiarity with CRM software and other relevant sales tools
Strong business acumen and financial understanding

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Qualifications

Formal education/certifications (Bachelor’s degree, LLB, Matric, etc.)

Salary & Benefits

Salary package, including benefits, is highly negotiable depending on experience gained.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Gauteng

The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.

Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.

Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.

Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.

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For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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