Johannesburg: LEARNING AND DEVELOPMENT MANAGER

About the Role

Our client with a national footprint within the financial sector seeks an experienced Learning and Development Manager to develop and execute the organisation’s L&D strategy aligned with business goals and regulatory requirements. The successful candidate will lead the design and delivery of learning programmes that support onboarding, product mastery, compliance, leadership development, and continuous professional development (CPD), while promoting a culture of learning, innovation, and professional growth across the organisation.

Key Responsibilities

• Develop and execute the organisation’s L&D strategy aligned with business goals and regulatory requirements.
• Lead the design and delivery of learning programmes that support onboarding, product mastery, compliance, leadership development, and continuous professional development (CPD).
• Partner with senior leaders to identify capability gaps and future skills needs.
• Promote a culture of learning, innovation, and professional growth across the organisation.
• Design and implement blended learning solutions (e–learning, classroom, virtual, micro–learning, coaching).
• Develop training content for financial products, systems, sales processes, customer service, and regulatory compliance.
• Facilitate training sessions for employees, advisers, and management teams.
• Ensure learning materials are accurate, engaging, and aligned with industry standards.
• Oversee mandatory compliance training (FAIS, FICA, POPIA, TCF, AML, etc.).
• Manage CPD programmes and ensure advisers meet annual accreditation requirements.
• Conduct skills assessments and training needs analyses across departments.
• Implement development pathways for advisers, managers, and high–potential employees.
• Support succession planning through targeted development programmes.
• Evaluate training effectiveness and implement continuous improvement initiatives.
• Manage the Learning Management System (LMS) and ensure optimal utilisation.
• Track learning progress, completion rates, and performance metrics.
• Introduce innovative learning technologies and methodologies to enhance engagement.

Requirements

• Bachelor’s degree in Human Resources, Education, Organisational Development, or related field.
• Minimum 8 years experience in L&D, with at least 3 years in a managerial role.
• Experience within the financial services or insurance industry is essential.
• Strong understanding of FAIS, CPD requirements, and regulatory training frameworks.

Qualifications

No formal education/certifications mentioned.