Job Description
About the Role
Network Finance is seeking a skilled and detail-oriented Finance Operations Administrator to join our team in Johannesburg North. As a critical role player in supporting cash collection, policy administration, and broker/client interaction within a regulated insurance environment, you will be responsible for ensuring seamless finance operations.
Key Responsibilities
- Manage the finance administrative mailbox, responding to queries within agreed service levels
- Issue invoices (bulk and ad hoc) and distribute payment receipts to clients and brokers
- Receive, review, and accurately allocate payment confirmations
- Respond to broker and administrator queries relating to payments, receipts, and follow-ups
- Provide payment-related support, including issuing new and one-off payment links, adjusting premium frequencies in line with approved procedures, investigating and resolving issues with payment mandate setups, verifying payment details in line with compliance requirements
- Send premium reminders in line with policy lapse timelines
- Monitor debtor listings to ensure proactive follow-ups before policy lapses
- Process policy cancellations where required
- Handle reinstatements and declarations of insurability for lapsed policies
- Investigate and resolve failed payments, including Flywire-related issues, with clear communication to clients and brokers
- Execute day-to-day finance processing on Sage Intacct, including bookkeeping and bank processing, bank and inter-company reconciliations, fixed asset register maintenance
- Maintain accurate supporting documentation in line with finance policies
Requirements
- High attention to detail with strong organisational skills
- Excellent written communication and professional email etiquette
- Ability to manage deadlines and high-volume transactional work
- Proactive, reliable, and process-driven
- Comfortable operating in a regulated financial services or insurance environment
- 3–5 years’ experience in finance operations, bookkeeping, billing, or debtor administration
- Prior exposure to insurance or financial services administration preferred
Qualifications
BCom or equivalent qualification (advantageous)
Salary & Benefits
Not applicable
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Finance/Accounting Management Jobs in Gauteng
In Gauteng, South Africa, the finance and accounting management field is a significant contributor to the province’s economy, with various industries relying on skilled professionals to manage their financial operations. Typically, this field offers stable employment opportunities with good prospects for career advancement. Generally, the demand for finance and accounting managers remains high across multiple sectors.
Salary expectations for finance and accounting management positions in Gauteng are generally broad and can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically range from R400 000 to R1 500 000 per annum, with senior roles often commanding higher remuneration packages. However, these figures are subject to change and may not reflect actual salaries for specific job openings.
Common skills required for finance and accounting management positions include proficiency in financial software, strong analytical and problem-solving abilities, excellent communication and leadership skills, experience with financial reporting and regulatory compliance, knowledge of financial management principles and practices, and a solid understanding of taxation laws. Typically, candidates with a degree in finance, accounting, or business administration are well-suited for these roles.
Finance and accounting managers can be found across various industry sectors, including the financial services sector, technology industry, manufacturing sector, and more. The financial services sector, for example, often employs finance and accounting professionals to manage its operational finances, while the technology industry may require them to oversee the financial aspects of software development or IT projects.
Career progression opportunities in this field are generally good, with experienced finance and accounting managers often moving into senior roles such as department head or director of finance. Many companies also offer training and development programs to help employees acquire new skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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