Johannesburg: Operational & Admin Assistant

Operational & Admin Assistant Location: Gauteng (on-site) Type: Permanent | Reports to: COO Be the engine behind operational excellence. Keep the COO—and the business—moving with precision. About the Role This role provides direct, day-to-day support to the Chief Operating Officer and the broader operations team. You’ll blend executive administration with hands-on operational coordination and data reporting—building dashboards that turn activity into insight and helping the organisation run smoothly and predictably. It’s a great platform for a detail-driven operator who enjoys structure, ownership, and measurable impact. Who the Client Is This opportunity sits within a well-established South African communications and technology provider supporting enterprise and public-sector customers. The business is scaling its operations discipline and values reliability, data-led decision-making, and practical problem-solving in a fast-paced environment. What You’ll Do Own the COO’s calendar, inbox, meetings, travel, agendas, minutes, and action follow-ups. Maintain organised digital/physical filing and handle confidential information with discretion. Coordinate workflows and SOPs across Logistics, IT, HR, Projects, and Finance to keep tasks on track. Track compliance items and report on operational progress and bottlenecks. Build and maintain dashboards and performance reports for operational and strategic decision-making. Collect and analyse data from multiple teams; translate into clear insights and recommendations. Create advanced Excel reports (pivot tables, formulas, macros, basic data models). What You Bring Senior Certificate (essential); a relevant diploma/degree is advantageous. 3 years’ experience in administration, operations, or business support. Advanced Microsoft Excel skills plus solid proficiency in Word, PowerPoint, and Outlook. Strong organisation, attention to detail, and written/verbal communication. A proactive mindset and comfort working across multiple functions. Valid transport for commuting; willing to use a fleet vehicle for work travel when required. What Success Looks Like The COO’s time is protected and focused on priorities; meetings run to plan with clear actions. Core workflows and SOPs are documented, current, and consistently followed. Dashboards provide a single source of truth; leadership sees trends and acts quickly. Cross-functional tasks close on time with visible ownership and fewer escalations. Compliance items are tracked and reported without last-minute fire drills. Within 90 days, reporting cadence is established and operational gaps are reduced. Rewards & Realities You’ll gain exposure to executive decision-making, process design, and data-driven operations in a role with clear growth potential. The pace is fast, expectations are high, and the work is hands-on. Note: CTC excludes medical aid and provident fund; reliable transport is required. How to Apply Submit your CV and a brief cover note outlining your Excel/reporting experience and an example of a process you’ve improved. hiring edge kestria