Job Description
About the Role
A renowned retail food store based in Zwelitsha is seeking an experienced Deli Manager to join their team. The successful candidate will be responsible for managing a high-performing team, providing exceptional customer service, and driving sales growth.
Key Responsibilities
- Staff Management:
- Scheduling: Creating work schedules to ensure adequate coverage during peak and off-peak hours.
- Performance Management: Monitoring employee performance, providing feedback, and handling disciplinary issues as necessary.
- Customer Service:
- Customer Interaction: Engaging with customers to understand their needs, answer questions, and address any concerns or complaints.
- Service Quality: Ensuring that staff provide high-quality service and that customer expectations are consistently met or exceeded.
- Food Preparation and Safety:
- Food Handling: Overseeing the preparation and presentation of deli products, including meats, cheeses, salads, and sandwiches, while adhering to safety and hygiene standards.
- Inventory Management: Monitoring stock levels, ordering supplies, and managing inventory to prevent shortages and reduce waste.
- Compliance: Ensuring compliance with health and safety regulations, including proper food storage and sanitation practices.
- Financial Management:
- Budgeting: Managing the delis budget, including controlling costs and maximizing profitability.
- Sales and Pricing: Setting prices for products, running promotions, and analyzing sales data to drive growth and meet financial targets.
- Store Operations:
- Product Display: Designing attractive product displays to encourage sales and enhance the overall shopping experience.
- Equipment Maintenance: Ensuring that deli equipment is properly maintained and repaired as needed.
- Marketing and Promotion:
- Promotions: Developing and implementing marketing strategies to promote deli products and attract customers.
- Community Engagement: Engaging with the local community through events or partnerships to build a loyal customer base.
Requirements
- Chef experience
- At least 3 years + experience within a similar role
- Leadership
- Customer Focus
- Organizational Skills
- Knowledge of Food Safety
- Problem-Solving
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About FMCG Retail Jobs in South Africa
The FMCG (Fast-Moving Consumer Goods) retail sector in South Africa is a dynamic and competitive industry, typically experiencing steady growth due to the country’s large and diverse consumer market. Generally, this sector is known for its fast-paced and evolving landscape, with new trends and technologies emerging regularly. As such, professionals working in FMCG retail must be adaptable and able to navigate changing consumer behaviours and market conditions.
In terms of compensation, salaries for FMCG retail positions can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may fall within a salary range of R200 000 – R400 000 per annum, with senior or specialized roles potentially exceeding R600 000 – R1 000 000 per annum. However, it is essential to note that actual salaries can differ significantly depending on individual circumstances and specific job requirements.
Common skills for FMCG retail professionals include strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment with multiple priorities. Typically, professionals in this sector also possess analytical and problem-solving skills, with experience in data analysis and market research being highly valued. Other essential skills may include supply chain management, logistics expertise, and knowledge of consumer behaviour and market trends. In addition, strong business acumen, both strategic and operational, is often required.
FMCG retail positions can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. Often, companies in these sectors value professionals with a broad understanding of the FMCG landscape and the ability to drive sales growth, manage supply chains, and develop effective marketing strategies.
Career development opportunities for FMCG retail professionals are common, with many individuals progressing to senior roles such as category manager, operations manager, or even general manager. Typically, promotions are based on performance, and a strong track record of delivering results is essential for career advancement in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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