Johannesburg: Partnerships Administrator

Partnerships Administrator Support and strengthen key partner relationships in a leading FX business Foreign Exchange | Partnerships & Administration | Salary: Market-related About Our Client Our client is a leading foreign exchange intermediary, providing individuals and businesses with expert guidance and preferential rates for international money transfers. They are known for delivering a professional, personalised, and transparent service, helping clients move funds across borders efficiently and with confidence. The organisation is relationship-driven and quality-focused, offering a collaborative environment where attention to detail, strong service delivery, and ethical conduct are highly valued. The Role: Partnerships Administrator The Partnerships Administrator acts as a key support function for the partnerships and business development teams. This role serves as a liaison between the company, its partners, and clients, ensuring smooth onboarding, accurate administration, and high levels of client and partner satisfaction. Key Responsibilities Manage end-to-end process flows on the CRM system Onboard new partners, ensuring all compliance and onboarding requirements are met Prepare, manage, and maintain partner agreements Act as a point of contact for partner, agent, and client queries Maintain an in-depth understanding of company processes to effectively resolve queries Ensure the CRM system is kept accurate and up to date at all times Support partner and relationship management activities Assist with partner and business development event planning Maintain and update the Events Calendar for the Business Consultant team Uphold ethical standards and ensure consistent service excellence About You 23 years experience in an administrative or client support role Experience within financial services is advantageous Exposure to partner or relationship management support is beneficial Strong attention to detail with a meticulous and organised working style Excellent interpersonal and communication skills Professional, mature, and confident when engaging with partners and clients Strong service orientation with a commitment to exceeding expectations Motivated, energetic, and willing to go the extra mile Team player who works well in a collaborative environment Comfortable working with CRM systems and managing process-driven tasks Matric qualification required A relevant tertiary qualification in business, finance, or marketing is preferred Knowledge of foreign exchange or cross-border payments would be advantageous