Johannesburg: Product Quality & Returns Specialist

Role Purpose To manage and execute inspection, handling, and quality control processes for returned and imported products, ensuring compliance with company standards and operational efficiency. Key Responsibilities Level 1 Inspection of Returned Devices Perform daily inspections of returned devices (Imports: RRP IQOS). Ensure accurate assessment and documentation of device condition. Market Returned Product Handling & Sorting Manage daily handling and sorting of market returns (Local: OTP; Imports: CC, RRP, SFP). Segregate products based on quality and compliance requirements. Conventional Cigarette Container Incoming Inspection Conduct weekly inspections of incoming containers (Local: OTP; Imports: CC, RRP, SFP). Verify product integrity and report discrepancies. Conventional Cigarette Damage Inspections Perform monthly inspections for damaged products (Local: OTP; Imports: CC, RRP, SFP). Document findings and recommend corrective actions. Qualifications & Experience Diploma/Degree in Supply Chain, Logistics, or related field. 2 years in quality control, returns management, or supply chain operations. Familiarity with tobacco or FMCG industry is advantageous.