A company is seeking a Results-oriented RPO Team Lead with proven experience leading recruitment delivery teams within outsourced recruitment environments. Strong track record of managing end-to-end talent acquisition, meeting SLA-driven hiring targets, and partnering closely with client stakeholders. Skilled in team leadership, performance management, workforce planning, and continuous improvement across high-volume and specialist recruitment portfolios. Key Responsibilities Lead and manage an RPO recruitment team delivering against client SLAs and KPIs Oversee end-to-end recruitment lifecycle across multiple roles and business units Act as primary escalation point for clients and internal stakeholders Partner with client hiring managers to understand workforce planning and hiring forecasts Drive recruitment strategy, sourcing effectiveness, and delivery excellence Monitor team performance, quality of hire, time-to-fill, and cost-per-hire Coach, mentor, and develop recruiters to improve capability and performance Allocate requisitions, manage workloads, and ensure resourcing alignment Ensure compliance with labour legislation, EE requirements, and client policies Prepare and present recruitment metrics, reports, and client updates Identify process improvements and implement best-practice recruitment solutions Leadership & Delivery Skills RPO delivery & account management Team leadership, coaching & mentoring SLA, KPI & performance management Workforce planning & demand forecasting Stakeholder & client relationship management Escalation & risk management Recruitment analytics & reporting Change management & process optimisation Recruitment Coverage (customisable) Corporate, FMCG, Retail, Logistics & Manufacturing IT & Technical recruitment Professional, specialist & high-volume hiring Permanent, contract & fixed-term placements Key Responsibilities Lead and manage an RPO recruitment team delivering against client SLAs and KPIs Oversee end-to-end recruitment lifecycle across multiple roles and business units Act as primary escalation point for clients and internal stakeholders Partner with client hiring managers to understand workforce planning and hiring forecasts Drive recruitment strategy, sourcing effectiveness, and delivery excellence Monitor team performance, quality of hire, time-to-fill, and cost-per-hire Coach, mentor, and develop recruiters to improve capability and performance Allocate requisitions, manage workloads, and ensure resourcing alignment Ensure compliance with labour legislation, EE requirements, and client policies Prepare and present recruitment metrics, reports, and client updates Identify process improvements and implement best-practice recruitment solutions Key Responsibilities Lead and manage an RPO recruitment team delivering against client SLAs and KPIs Oversee end-to-end recruitment lifecycle across multiple roles and business units Act as primary escalation point for clients and internal stakeholders Partner with client hiring managers to understand workforce planning and hiring forecasts Drive recruitment strategy, sourcing effectiveness, and delivery excellence Monitor team performance, quality of hire, time-to-fill, and cost-per-hire Coach, mentor, and develop recruiters to improve capability and performance Allocate requisitions, manage workloads, and ensure resourcing alignment Ensure compliance with labour legislation, EE requirements, and client policies Prepare and present recruitment metrics, reports, and client updates Identify process improvements and implement best-practice recruitment solutions Leadership & Delivery Skills RPO delivery & account management Team leadership, coaching & mentoring SLA, KPI & performance management Workforce planning & demand forecasting Stakeholder & client relationship management Escalation & risk management Recruitment analytics & reporting Change management & process optimisation Recruitment Coverage (customisable) Corporate, FMCG, Retail, Logistics & Manufacturing IT & Technical recruitment Professional, specialist & high-volume hiring Permanent, contract & fixed-term placements Qualifications & Experience Qualification in HR, Business Management, or related field (advantageous) 5 years’ recruitment experience, including RPO or outsourced models 2 years in a team lead or supervisory role Strong ATS, VMS & recruitment reporting experience Value Add Consistent delivery against aggressive hiring targets Strong client retention through service excellence High-performing, engaged recruitment teams Scalable recruitment solutions aligned to business strategy
