Job Description
About the Role
Hire Resolve’s client is seeking a Senior Business Analyst to join their team. The ideal candidate will support the design and technical development of new customised solutions, developing strong customer relationships to solicit and identify business requirements.
Key Responsibilities
- Perform research and requirements gathering; process analysis; investigation of existing functionality; gap analysis
- Participate in project walkthroughs: business requirements gathering, design walkthrough, functional test plans and implementation sessions
- Prepare detailed use case descriptions for the development team to implement solutions key functionality
- Perform product testing to ensure product quality is maintained
- Contribute to the implementation of new products and communicate effectively between internal and external stakeholders to ensure product satisfaction is maintained
- Provide user training
- Build and maintain strong, long-lasting client relationships
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Prepare SLA or other reports required on client account status
- Provide first line support to SLA clients
- Collaborate with development team to create Statements of Work, where required
- Assist with challenging client requests or issue escalations as needed
- Find ways to increase quality of customer service
Requirements
As a high performing professional you will be a well organised self-starter who can manage your own workload. You will be expected to be a good team player who can execute tasks as part of an overall programme of work.
Salary & Benefits
Highly competitive salary for this role based on experience. Remote Role
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Use the STAR method (Situation, Task, Action, Result) when answering behavioral interview questions.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Cape Town: Electrical Engineer posted by Hire Resolve
A leading Engineering Firm based in Cape Town is looking for an Electrical Engineer to join their team!Daily, youll carry…
View JobWestern Cape: Infrastructure Lead posted by Persona Staff
Responsibilities:Develop and maintain detailed Standard Operating Procedures for all building systemsDraft and manage technical scopes of work for...
View JobCape Town: Business Development Manager posted by Hire Resolve
An established insurance company is seeking a highly skilled and experienced Business Developer to join its team. The successful candidate…
View JobGauteng: Bookkeeper posted by IntelliStaff
Area: Honeydew Our client is looking for a Bookkeeper to join their organisation. Qualifications and Experience Required:Minimum 3 years’ experienceProven...
View JobMidrand: OSH Manager posted by Hire Resolve
A leading fleet management company is looking for an experienced OSH Manager with strong experience in occupational health and safety…
View JobCape Town: Mechanical Engineer posted by Hire Resolve
An industry-leading client of ours is currently looking for the expertise of an experienced and talented Mechanical Engineer to join…
View Job
Browse Employers
Job Alerts