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Johannesburg: Service Reliability Engineering Head

Johannesburg: Service Reliability Engineering Head

Posted on 2025-06-26 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

Key Responsibilities: Set vision and direction for SRE teams, including the usage of platforms and tools Responsible for overall operational resilience and continuous business system functionality by using a systematic approach to delivering products and services Prioritize optimization, reliability, and scalability deliverables related to software delivery processes and securing user data Develop and site reliability engineering is service-level objectives (SLOs), which measure how consistently a service meets its goals over a given period such as how often its available, how quickly it responds to requests made by users or customers, and establishing goals around those SLOs Achieve objectives that help organizations build customer trust in their products and services since it ensures that they have stable and reliable day-to-day operations Maintain uptime while meeting these requirements, SRE applies various techniques like automation and continuous deployment processes to ensure high availability Contribute and help with efficiently managing incidents in the production environment Oversight of all Site Reliability Engineering Activities as defined in partnership with the technology leadership teams Develop the strategies and tactics that enhance automation of repeatability and predictability, increase scalability for growth that doesnt interrupt service, and ensure reliability Grow out, build, and drive the engineering culture Deliver service availability and performance to meet (and exceed) business and customer needs Work with broader technology, operational, and business teams to continuously improve endtoend service experience and associated cost of delivery Deliver continuous improvement of both core products/platform ecosystems and operational processes, tools, and capabilities based on operational experiences and application of broader industry standard methodology Qualification: Bachelor of Science with Honours in Computer and Information Science

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