Job Description
About the Role
The Lakewood Hotel is seeking an experienced Receptionist to join our front office team, providing exceptional service to our guests and ensuring a seamless guest experience.
Key Responsibilities
- Manage check-in/check-out, reservations, and guest requests
- Provide excellent customer service and resolve issues
- Collaborate with other departments for a seamless guest experience
- Evening housekeeping duties for hotel and public areas (mostly night shifts), including:
- Cleaning toilets in public areas
- Cleaning and dusting public areas
Requirements
- 2+ years of hotel reception experience
- Strong communication and problem-solving skills
- Ability to work shifts and be flexible
- Ability to perform housekeeping duties
- Willingness to work mostly night shifts
Qualifications
- Formal education/certifications not specified in the original job description, so skipping this section.
Salary & Benefits
Competitive salary and benefits as mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Gauteng
Gauteng, the economic hub of South Africa, is home to various Tourism and Hospitality Management positions that cater to a diverse range of industries. The job market in this sector typically offers a mix of opportunities for individuals looking to pursue careers in customer service, event management, and hotel operations.
Generally, salaries for Tourism and Hospitality Management roles in Gauteng tend to fall within broad ranges, often influenced by factors such as experience, company size, and industry sector. While it’s difficult to provide an exact salary range without knowing the specific circumstances, common salaries typically start at around R30 000 – R40 000 per annum for entry-level positions, increasing to R60 000 – R80 000 per annum or more for experienced professionals in larger companies.
Common skills required for Tourism and Hospitality Management roles include excellent communication and interpersonal skills, attention to detail, organisational abilities, problem-solving skills, adaptability, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office applications, languages such as Afrikaans or isiZulu (where relevant), and knowledge of South African culture and history can be advantageous.
Tourism and Hospitality Management roles are commonly found across various industries, including the financial services sector, technology industry, manufacturing sector, and entertainment sector. These sectors often require Tourism and Hospitality professionals to manage events, conferences, and corporate functions, ensuring seamless guest experiences and operational efficiency.
Career progression for individuals in this field can be rewarding, with opportunities to move into senior management positions or specialise in specific areas such as event management or hotel operations. Many companies also provide training and development programs to enhance skills and knowledge, allowing professionals to advance their careers and take on new challenges.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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