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Johannesburg: Technician – IT Support

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Job Description

About the Role

We are seeking a skilled Technician – IT Support to join our team in Johannesburg. As a key member of our IT support team, you will be responsible for providing technical support for hardware, software, and network-related issues, while ensuring timely responses and resolution.

Key Responsibilities

  • Provide technical support for hardware, software, and network-related issues
  • Log, track, and resolve support tickets using the IT service management system
  • Configure, deploy, and maintain laptops, desktops, and mobile devices
  • Deliver clear, professional, and user-focused communication at all times
  • Assist with network, server, and system support as required
  • Support user onboarding and offboarding, including account setup and access provisioning

Requirements

  • 2-4 years’ experience in IT support
  • Strong troubleshooting skills across Windows
  • Experience with Microsoft 365 and standard business applications
  • Experience with ticketing systems (ManageEngine, ServiceNow, and Zendesk)

Qualifications

  • Formal education/certifications not specified

Salary & Benefits

  • Salary range not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

View Job  Johannesburg: Operations Manager (Digital Business Solutions) (JHB)

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

View Job  Johannesburg South: Pre-owned Vehicle Sales Executive - Dealership exp. posted by Bonafide Human Capital


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

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Johannesburg: Technician – IT Support

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Job Description

About the Role

WatersEdge Solutions is partnering with a client to recruit a proactive and customer-focused Technician – IT Support in Johannesburg. This role is ideal for someone who enjoys solving day-to-day technical issues, supporting end users, and maintaining strong service standards across the business.

Key Responsibilities

  • Provide technical support for hardware, software, and network-related issues
  • Diagnose and resolve incidents within agreed service levels
  • Escalate more complex issues where necessary
  • Log, update, and resolve tickets through the IT service management system
  • Maintain complete and accurate ticket documentation
  • Configure, deploy, and support laptops, desktops, and mobile devices
  • Ensure endpoint devices remain secure, updated, and compliant
  • Troubleshoot performance, connectivity, and software issues on endpoints
  • Communicate clearly with users and keep them updated on ticket progress
  • Assist with basic network, server, and system support
  • Support user onboarding and off-boarding, including account setup and access provisioning

Requirements

  • 2–4 years of experience in an IT support role
  • Strong troubleshooting skills across Windows environments
  • Experience with Microsoft 365 and standard business applications
  • Familiarity with ticketing systems such as ManageEngine, ServiceNow, or Zendesk
  • Basic networking knowledge including TCP/IP, DNS, and DHCP

Qualifications

  • None mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

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Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

View Job  Ekurhuleni: Senior Financial Manager (CA(SA))


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng


Job Seeker Tip

Follow up your job application with a polite email if you haven't heard back within a week.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area