Johannesburg West: Onboarding Key Accounts Agent posted by Network Finance

A fast-growing leader in solar and clean utility solutions is looking for a detail-driven Onboarding Agent to ensure seamless handovers from sales to installation. You’ll be the go-to person guiding clients through their setup journey — from documentation and scheduling to activation and aftercare — ensuring every customer feels supported, informed, and delighted.

Non-Negotiable Requirements:

• 2–3 years’ experience in client onboarding, customer service, or admin coordination
• Strong background in a customer-centric or service-driven environment
• Excellent verbal and written communication skills
• Solid administration and CRM management skills
• Strong organizational ability with a proactive, solutions-oriented mindset
• Experience in the solar, energy, or utilities sector highly advantageous

Job Experience & Skills Required:

• Manage client onboarding from handover to installation and activation
• Coordinate pre-installation admin, documentation, and scheduling
• Ensure clear client communication throughout the process
• Handle SSEG applications and contractual adjustments
• Collaborate with operations, support, and sales teams to deliver top-tier service
• Proactively request feedback, reviews, and referrals to strengthen client relationships

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If you have not received a response within two weeks, please consider your application unsuccessful. Your profile will be kept on our database for future opportunities.

For more information, contact:
? Zani Deysel-Koekemoer
Career Engineer