Kempton Park: Medical Receptionist

Our client, a well-established General Practitioner based in Glen Marais, Kempton Park , is seeking a professional, organised, and detail-oriented Medical Receptionist to join their team on a permanent basis. This role is ideally suited for a candidate with prior experience in a medical practice environment, strong knowledge of medical administration processes, and hands-on experience with Elle Billing Software , including ICD-10 coding and medical aid claims management. Key Responsibilities Front Desk & Patient Service Answer and manage incoming calls via the practice switchboard professionally Greet patients warmly and assist with registrations and updates of personal and medical information Schedule and manage patient appointments Coordinate referrals to external healthcare providers Billing & Medical Aid Administration Capture consultations and procedures accurately on Elle Billing Software Apply correct ICD-10 diagnostic codes (General Practice) Submit medical aid claims (including real-time submissions where applicable) Coordinate and manage medical aid authorisations Complete and submit PMB (Prescribed Minimum Benefit) application forms Handle medical aid queries, rejections, and follow-ups Process patient payments and issue electronic receipts Administrative Duties Monitor and respond to administrative emails Maintain both electronic and physical filing systems Perform general administrative and reception duties as required Ensure confidentiality and compliance with patient information regulations Minimum Requirements Matric Certificate (Grade 12) – Essential Previous experience working in a medical practice – Essential Working knowledge of ELLE Billing Software – Advantage Knowledge of ICD-10 coding and Billing (General Practice) – Essential Experience with medical aid claims and authorisations Fluent in at least two languages (bilingual) Strong administrative and organisational skills Excellent attention to detail and high level of accuracy Professional, courteous, and able to work well under pressure Positive attitude and team-oriented mindset Advantageous Tertiary qualification in Medical Administration or related field Experience with PMB applications and advanced medical aid processes Experience handling real-time claim submissions Working Hours Monday to Friday: 07H30 – 17H00 One Saturday per month Remuneration Market-related salary Please note: No additional fringe benefits are offered. Application Instructions If you meet the above requirements and are interested in this opportunity, kindly submit your CV along with supporting documentation to: