Kimberley: Support Engineer (Active Directory GPO) (Northern Cape) posted by Datafin
Posted on 2025-05-21 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other IT/Computer |
| Location | Northern Cape / Kimberley |
Job Summary
Kimberley – Northern Cape – South Africa
- Provide a high level of support for user and infrastructure environments ensuring careful and optimal call management and efficiencies.
- Manage call escalations to 2nd Level and specialist support within the business as well as customer vendors.
- Liaise between users, IT Outsource providers and internal IT processes.
- Assist with incident management and problem resolution, ensuring minimal impact, and initiate escalation procedure as appropriate.
- Identify and escalate persistent incidents.
- Develop and maintain a professional working relationship with the clients and client end-users (VIP users) in support of the Service Delivery Manager.
- Confirm call resolution with end user before resolving of the call on Heat.
- Maintain service and quality levels according to of the company business standards, processes and procedures.
- Create and update documentation related to all Standard Operating Procedures.
- Matric Grade 12 (Must-have).
- Tertiary IT qualification.
- One of: MCP, VCP, CCP, A+.
- At least 2 + years experience providing end user computing support.
- At least 3+ years experience delivering End User Computing Support Services in a customer environment.
- AD and GPO experience (Creating users and Managing AD).
- Proficient at PC Builds and endpoint installations.
- Able to correctly analyse and prioritise calls and requests according to business impact and urgencies as well as financial impact.
- Must be available to provide after-hours Standby support.
- Must have a valid drivers license and own reliable vehicle.
- Medically fit due to the environment.
- ITIL proficiency.
- Must be a team player with the ability to work in and with a virtual team.
- Ability to communicate oral or written feedback and technical information to all levels of end-user.
- Strong attention to detail.
- Able to work independently.
- Must be able to cope under pressure.
Click Go Apply to apply online!
Get Similar Job Alerts
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Kimberley: Direct Sales Representative posted by M Moloto Direct
Were seeking for a driven and results-oriented Sales Consultant to join our dynamic sales and marketing team. As a Sales Consultant, youll play a key role...
View Job
Direct Sales Representative
Kimberley: In Store Sales Promoter – Urgently Needed posted by Snappy Chef
Job Description- In-store sales promoter - Generate daily product sales to reach monthly targets- In-store product merchandiseJob Requirements- Minimum...
View Job
In Store Sales Promoter – Urgently Needed
Kimberley: Foundry Foreman posted by Kew Foundries
POSITION Foundry Foreman DEPARTMENTFoundry Departments Moulding, Melting, Pattern Shop GrindingREPORTING TO Foundry ManagerMINIMUM EDUCATIONAL...
View Job
Foundry Foreman
Kimberley: Pattern Maker – Trade Test – Non-negotiable posted by Kew Foundries
POSITIONPattern Maker DEPARTMENTPattern ShopREPORTING TOFoundry ManagerMINIMUM EDUCATIONAL REQUIREMENTSGr. 12 with Mathematics preferredTrade Certificate as...
View Job
Pattern Maker – Trade Test – Non-negotiable
Kimberley: Electrician – Trade Test – Non-negotiable posted by Kew Foundries
POSITIONElectrician DEPARTMENTMaintenance and TransportREPORTING TOFacilities ManagerMINIMUM EDUCATIONAL REQUIREMENTSGr. 12 Std. 10 with Mathematics...
View Job
Electrician – Trade Test – Non-negotiable
Kimberley: Maintenance Fitter – Trade Test – Non-negotiable posted by Kew Foundries
POSITIONMaintenance FitterDEPARTMENTMaintenance and TransportREPORTING TOFacilities ManagerMINIMUM EDUCATIONAL REQUIREMENTSGrade 12 with Mathematics...
View Job
Maintenance Fitter – Trade Test – Non-negotiable
Kimberley: Fitter and Turner – Trade Test – Non-negotiable posted by Kew Foundries
Fitter and TurnerTrade Test - Non-negotiable. Experience in machining and operating lathes, milling machinesboring mills essentialMINIMUM EDUCATIONAL...
View Job
Fitter and Turner – Trade Test – Non-negotiable
Kimberley: Administration
We are seeking an experienced and enthusiastic full-time sales administrator to join out team that works with financial services. As a sales administrator,...
View Job
Administration
Kimberley: Chief Financial Officer (CFO)
TO APPLY If your background matches the requirements and you would like to apply or receive more information, please click on the Apply button or
View Job
Chief Financial Officer (CFO)
Kimberley: Operations Manager, Kimberley
Are you a hands-on, results-driven professional with a strong operations background? Our client, a trusted name in the roofing and construction industry, is...
View Job
Operations Manager, Kimberley
Kimberley: HUMAN RESOURCES MANAGER
RESPONSIBILITIES Lead and manage the Human Resources HR department across all business units Develop and implement a comprehensive career development and...
View Job
HUMAN RESOURCES MANAGER
Kimberley: Assembler – Diesel Engines – Engine Assembler posted by Engineering Hiring
An automotive engineering company, specializing in refurbishment and rebuilding of engine components for big diesel engines in the bus, truck and mining...
View Job
Assembler – Diesel Engines – Engine Assembler
Kimberley: Mobile Client Liaison Officer posted by Salt Employee Benefits
The role of the MCLO is toPrimarily deal with walk-in members to the various sites in the regions where they have been allocated.Receive claim documentation...
View Job
Mobile Client Liaison Officer
Kimberley: Junior Support Engineer (Northern Cape) posted by Datafin
Junior Support Engineer Northern CapeIT - SupportKimberley - Northern Cape - South AfricaENVIRONMENT ASSIST with 1st Line Support of end user computing...
View Job
Junior Support Engineer (Northern Cape)
Kimberley: Support Engineer (Active Directory GPO) (Northern Cape) posted by Datafin
Support Engineer Active Directory GPO Northern CapeIT - SupportKimberley - Northern Cape - South AfricaENVIRONMENT A strong technical Support Engineer is...
View Job
Support Engineer (Active Directory GPO) (Northern Cape)
Kimberley: Service Advisor posted by Morgan Group
Main Purpose of JobThe Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service...
View Job
Service Advisor
Kimberley: German-Speaking Customer Service & Sales Representatives posted by RMV Solutions
FULLY REMOTE WORK FROM HOME!START DATE JUNE 2025 Join a reputable airline brand across different work areas Assist passengers with pre- and post-flight...
View Job
German-Speaking Customer Service & Sales Representatives
Kimberley: Information Security Officer posted by LINKFIELDS INNOVATIONS (PTY) LTD
Develop information security plans aligned with business goals and objectives.Identify current and potential legal and regulatory requirements affecting...
View Job
Information Security Officer
Kimberley: New Vehicle Sales Manager posted by Morgan Group
Main Purpose of JobAn energetic leader with a passion for sales, and to achieve targets. The successful candidate will be driven to achieve volume, gross...
View Job
New Vehicle Sales Manager
Kimberley: Junior Practice Assistant, Kimberley posted by Mirna Butler Recruitment
Are you passionate about making a difference in the world of healthcare? Our client is looking for a dedicated Junior Practice Assistant in Kimberley to...
View Job
Junior Practice Assistant, Kimberley
Kimberley: Storeman, Kimberley posted by Mirna Butler Recruitment
Are you organized, detail-oriented, and able to keep things running smoothly behind the scenes? Our client is looking for a dedicated Storeman to join their...
View Job
Storeman, Kimberley
Kimberley: KIMBERLEY – F&I MANAGER (NISSAN/RENAULT/BAIC/JETOUR) posted by Morgan Group
Morgan Group Kimberley has a vacancy for a Finance amp Insurance FampI Manager to join the team and to provide customers with comprehensive Financial and...
View Job
KIMBERLEY – F&I MANAGER (NISSAN/RENAULT/BAIC/JETOUR)
Kimberley: Operations Manager, Kimberley posted by Mirna Butler Recruitment
Are you a hands-on, results-driven professional with a strong operations background? Our client, a trusted name in the roofing and construction industry, is...
View Job
Operations Manager, Kimberley
Kimberley: Accountant posted by Hire Resolve
Hire Resolve is currently seeking a dedicated and experienced Accountant to join our clients team in Kimberley. As an Accountant, you will be responsible...
View Job
Accountant
Kimberley: Accountant posted by Hire Resolve
Hire Resolves client is currently seeking a detail-oriented and experienced Accountant to join their finance team. The successful candidate will be...
View Job
Accountant