Kruger National Park: Assistant Front Office Manager | Luxury Safari Lodge | Kruger National Park | Ss posted by Kendrick Recruitment

About the Role

Kendrick Recruitment is currently recruiting an experienced and professional Assistant Front Office Manager for a world-renowned luxury safari lodge based in the Kruger National Park. This role supports and relieves the Front Office Manager and oversees Reception, Safari Shop, Massage, and Transfers departments.

Key Responsibilities

• Manage Reception area and ensure smooth guest arrivals
• Supervise and coordinate the activities of the Reception team
• Maintain accurate records of guest check-ins, check-outs, and special requests
• Process payments and handle cash transactions accurately
• Coordinate with staff to ensure seamless transitions between departments
• Monitor and report on front office revenue and expenses

Requirements

• Minimum of 2 years’ experience in a front office role within a 4 or 5-star luxury lodge
• Previous assistant front office management or supervisory experience advantageous
• Strong leadership and team coordination skills
• Excellent guest service and hosting ability
• Exceptional verbal and written communication skills
• Strong organisational and multitasking abilities
• High attention to detail and accuracy

Qualifications

• Minimum of 2 years’ experience in a front office role within a 4 or 5-star luxury lodge (no formal education requirement)

Salary & Benefits

Salary: Negotiable, dependent on experience

[Note: The salary package is negotiable based on the candidate’s experience. No additional benefits are mentioned in the original job description.] [DO NOT include a “How to Apply” section – this is added automatically]