Job Description
About the Role
We are seeking a warm and welcoming Receptionist to join our team at Lanseria. As the first point of contact for our guests, you will be responsible for managing check-ins, reservations, and guest enquiries in a professional and courteous manner.
Key Responsibilities
- Welcoming and assisting guests with check-ins and check-outs
- Managing reservations, confirmations, and guest enquiries
- Handling telephone, email, and walk-in queries professionally
- Coordinating with housekeeping and management to ensure smooth operations
- Maintaining accurate guest records and handling payments
- Resolving guest concerns with care and efficiency
Requirements
- Local citizen
- Hospitality diploma
- Previous experience in a hospitality environment
- Excellent communication and interpersonal skills
- Professional appearance and warm, approachable manner
- Strong administrative and organisational skills
- PMS experience – Apex advantageous
- Willingness to work shifts, weekends, and public holidays
Qualifications
- Completed Hospitality Diploma or equivalent
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in West Johannesburg
In West Johannesburg, the catering and hospitality industry is a significant contributor to the local economy, with a diverse range of job opportunities available. Generally, this sector experiences moderate growth rates, driven by increasing demand for quality services in residential and commercial settings. As a result, job seekers can expect a lively and dynamic work environment.
Typically, salaries in the catering and hospitality industry vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level positions may offer salary ranges between R150 000 to R250 000 per annum, while senior roles or those in larger companies can command higher figures, often exceeding R400 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, ability to work under pressure, and attention to detail. Typically, a high school certificate or equivalent is sufficient for entry-level positions, while more senior roles may require higher education qualifications or specialized certifications. Other essential skills include teamwork, adaptability, and basic knowledge of food preparation and safety protocols.
This industry sector employs staff in various roles, including chefs, servers, event coordinators, and management personnel. Common industries that hire catering and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and residential developments.
Career development opportunities are plentiful in this field, with many companies investing in training and professional growth programs. Typically, career progression involves starting as an entry-level staff member, gaining experience, and then moving into more senior roles or specialized areas such as food safety management or event planning. With dedication and hard work, it’s possible to advance to leadership positions or start one’s own catering business.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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