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Maitland: Assistant Branch Manager

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Job Description

Key Responsibilities – Staff Supervision: Recruit, train, coach and schedule employees; monitor performance and conduct reviews. During absenteeism, ensure adequate cover at all times, arranging load sharing. Assist with ensuring continuous training and development of the branch staff, book training sessions, and hold regular update meetings on a weekly or monthly basis. Liaise with the HR department to resolve staffing issues and hire and train any new employees. Customer Service: Resolve complex customer complaints, provide expert assistance, and foster positive relationships. perations Management: Oversee daily branch activities, handle opening/closing of business, and ensure smooth workflows. Sales & Goals: Assist the Branch manager in her sales drive initiatives, monitor Key Performance Indicators (KPIs), and help meet branch targets. Compliance, Maintenance & Security: Ensure that the branch operates in line with opening and closing hours and in line with regulator guidance. Ensure adherence to company policies, and act as an emergency contact. Organize branch upgrades, repairs, and services to equipment when required. Reporting & Administration: Ensure the necessary reporting is available to the Branch Manager. Leadership: Act as the primary manager in the Branch Manager’s absence when requested to do so. Core Skills Needed Strong leadership, communication, and problem-solving skills. Excellent customer service, organizational, and analytical abilities. Proficiency with relevant computer software. Requirements Tertary qualification, or equivalent working experience Minimum 2 years experience within a management or supervisory based role Well-developed customer service skills Excellent attention to detail Good leadership skills –

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Retail / wholesale Jobs in Cape Town City Centre

When it comes to Retail and Wholesale positions in Cape Town City Centre, the job market is generally thriving, with a high demand for skilled professionals to cater to the city’s vibrant consumer base. Typically, retailers and wholesalers work in a fast-paced environment, requiring adaptability and excellent communication skills. Often, employees in these roles are required to be proactive problem-solvers, juggling multiple tasks and responsibilities simultaneously.

Salaries for Retail and Wholesale positions can vary widely, depending on factors such as experience, company size, and industry sector. Generally speaking, entry-level positions may start within the R15 000 – R25 000 per month range, while more senior roles can command salaries between R40 000 – R80 000 per month or more. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly based on individual circumstances.

Common skills for Retail and Wholesale professionals include excellent communication and interpersonal skills, the ability to work well under pressure, basic computer literacy, and a strong understanding of inventory management and customer service principles. Typically, employees in this field also possess strong organizational and time-management skills, with an ability to multitask and meet deadlines.

The retail and wholesale industry is commonly associated with sectors such as financial services, technology, manufacturing, and consumer goods. These industries often require specific skills and qualifications, but generally offer attractive career development opportunities for those who wish to advance in their roles. Common career progression paths include promotions within existing companies or the opportunity to transition into related fields, such as supply chain management or logistics.

Career development is a key consideration for job seekers in this field. Often, retailers and wholesalers can expect opportunities for professional growth and advancement, with many companies investing in employee training and development programs. Typically, these programs focus on areas such as leadership skills, sales techniques, and technical knowledge, providing employees with the tools they need to succeed in their roles and advance in their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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