| Date | 2025-01-27 |
|---|---|
| Job Title | Client Security Manager |
| Employer | More Information |
| Salary | |
| Category | It Computing Software |
| Location |
North Johannesburg / Midrand |
Job Summary
FORMAL EDUCATION: Grade 12 Relevant tertiary education with IT (e.g computer related field) A business-related qualification would be advantageous EXPERIENCE: Change & Incident management experience. Minimum 5 years management experience in overseeing and managing performance, availability, reliability and serviceability of ICT services across multiple regions and customers on a 24×7 basis, in accordance with international best practices. Minimum of 5-6 years` experience in information security (security operations with onsite security projects and direct audit exposure). Significant experience working for a Managed Service Provider (MSP) or Managed Security Services Provider (MSSP): perennial experience in IT-security management and direct experience in dealing with client engagements Experience in dealing with relevant legal and regulatory requirements. Experience in conducting Information Security and/or IT Audits/assessments for large companies. Experience in working with internal and external audits and remediating Information Security/IT audits for large companies. Solid knowledge of network management and network techniques. Solid experience in system management in the client-server and host-based computing area. Experience in the operation of computer centres. Strong experience in project management required. Knowledge and experience in implementing security metrics. TECHNICAL / LEGAL CERTIFICATION Internationally recognized Security Certifications e.g. CISM/CISSP/CISA/ISO 27001 LA/etc. ISO 27001/2, PCI DSS, COBIT and ITGI (IT Governance Institute) frameworks/standards RESPONSIBILITIES: Plan, develop, manage and report on the scope of contracted services within time, quality and cost. Accountable for ensuring that all contracted security services for the client are delivered as expected. Responsible for the definition of the quality and quantity of the security services provided to the client together with the Service Delivery Managers. Responsible for coordinating information security deliverables for the client and for escalation management for such services. Provide detailed analysis and generate security reports depicting the client security posture and provide advice for improvement. Coordinate client information security incidents (P1 and P2 incidents). Responsible to ensure that security KPIs are delivered by security operational staff, partners, vendors and suppliers for the client. Actively participate in client initiated and internal audits/assessments ensuring that findings are addressed or mitigated as required. Provide support to Service Delivery Managers with regard to technical solutions and cost optimisation. Plan, develop and implement measures, in consultation with Service Delivery Management, to improve efficiency of service delivery to the client. Provide regular communication with Service Delivery Management regarding performance, quality and cost. Provision of pro-active advice, new solutions, technologies and additional service suggestions to client. Participate in the sales process for the client in order to reach joint agreement and buy-in for new services. Actively drive the transition of client specific toolsets in line with Gijima processes and procedures. Work closely with the Head of Security for guidance and escalations and with other relevant Gijima security functions to ensure optimal delivery of services and utilisation of employees. Monitor global and local trends with respect to information security topics and the clients environment. Actively participate in client forums and technical meetings and run security related workshops where applicable. Plan, develop, manage and report on the scope of contracted services within time, quality and cost. Accountable for ensuring that all contracted security services for the client are delivered as expected. Responsible for the definition of the quality and quantity of the security services provided to the client together with the Service Delivery Managers. Responsible for coordinating information security deliverables for the client and for escalation management for such services. Provide detailed analysis and generate security reports depicting the client security posture and provide advice for improvement. Coordinate client information security incidents (P1 and P2 incidents). Responsible to ensure that security KPIs are delivered by security operational staff, partners, vendors and suppliers for the client. Actively participate in client initiated and internal audits/assessments ensuring that findings are addressed or mitigated as required. KEY COMPENTENCIES: Knowledge, Skills and Personal Attributes: ISO27001 standard. Presenting and Communicating Information. Following Instructions and Procedures. Knowledge of incident management. Adhering to Principles and Values. Formulating Strategies and Concepts. Knowledge of legal & regulatory requirements/drivers. Delivering Results and Meeting Customer Expectations. Leading and Supervising. Understanding of the outsourcing marketplace, the IT and/or Telco sector. Deciding and Initiating Action. Deciding and Initiating Action. Information Security standards, frameworks, technology & trends. Planning and Organising. Planning and Organising. Financial Management principles. Relating and Networking. Adhering to Principles and Values. ITIL and other relevant Frameworks. Coping with Pressures and Setbacks. Project Management principles. Delivering Results and Meeting Customer Expectations. Contracts Management. Applying Expertise and Technology. Procurement procedures and processes. Strategic understanding of the technical vs. business environment. Solid knowledge of network management and network techniques. Experience in the operation of computer centres. Knowledge of physical infrastructure security.
Client Security Manager position available in North Johannesburg, Midrand. This job position was posted by . The job has been posted on 2025-01-27 in the It Computing Software category
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