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Midrand: Customer Advisor (Adhoc)

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Job Description

Customer Advisor (Adhoc) Industry: Transport & Logistics Employment Type: Adhoc / As & When Required Area / Coverage: Midrand, Bryanston & Hatfield (Gauteng) Purpose of the Role The Customer Advisor will provide professional customer support and operational assistance on an adhoc basis within the transport and logistics environment. Responsibilities include providing customer service support, handling queries, liaising with internal teams, and ensuring smooth delivery processes. Key Responsibilities Provide customer service support to transport and logistics clients Respond to queries, complaints, and service requests Liaise with drivers, dispatch, and operations teams Follow up on delivery statuses and documentation Assist with client site visits Maintain clear communication between clients and internal teams Update customer records and provide feedback to management Support logistics administration and coordination Minimum Requirements Grade 12 / Matric Valid drivers licence and own reliable transport Previous experience in transport/logistics Strong communication and customer service skills Willingness to travel between locations Ability to work on short notice (adhoc availability) Skills & Competencies Interpersonal and customer service skills Problem-solving and time management Ability to work under pressure and meet deadlines Professional conduct and attention to detail Ability to work independently with minimal supervision Working Conditions Adhoc work schedule, frequent travel, and flexibility with hours based on operational needs.

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About Transport / logistics / warehouse Jobs in North Johannesburg

The transport and logistics industry in North Johannesburg is generally a growing sector, with many companies expanding their operations to meet the increasing demand for efficient supply chain management. This has led to an increased focus on hiring skilled professionals in this field. Typically, roles within transportation and logistics involve managing the movement of goods, supplies, and materials, ensuring timely delivery and minimizing costs.

Salary ranges for transport and logistics positions in North Johannesburg vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions can be expected to pay around R200 000 – R400 000 per annum, while senior roles or those in larger companies may command salaries ranging from R500 000 – R1 million per annum. However, these figures are only rough estimates and actual salaries may vary depending on individual circumstances.

Common skills required for transport and logistics roles include a valid driver’s license, good communication skills, attention to detail, analytical thinking, problem-solving abilities, and knowledge of transportation regulations and industry standards. Additionally, many companies in this sector place a high value on IT skills, particularly in areas such as supply chain management software and data analysis.

Transportation and logistics is often employed across various industries, including manufacturing, e-commerce, financial services, and retail. Companies in these sectors require skilled professionals to manage the flow of goods, supplies, and materials, ensuring timely delivery and efficient operations. Common roles within this sector include warehouse managers, logistics coordinators, transportation supervisors, and supply chain analysts.

Career development opportunities for those in transport and logistics are often centered around specialization, training, and professional certifications. Many companies invest in employee development programs, providing training in areas such as leadership, business management, and industry-specific regulations. With experience and additional qualifications, professionals in this sector can move into senior roles or transition into related fields such as supply chain management, operations management, or entrepreneurship.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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