Duties and Responsibilities Debtors Maintain debtors age analysis at 45 days or less make contact with clients and follow up until payment is received. Ensure that notes are updated on clients ledger on BPO. Allocate payments on Pastel accurately as per remittance advice. Customer liaison on all levels attend to debtors queries, request for documentation, etc. Banking Process new credit applications on Trans-Union facility and opening new accounts once approved. Ensure that all information is captured, including debtor link on Pastel. Ensure that monthly Statements are sent out by the 2nd of the following month. Prepare hard copy statement and invoices for select customers for hand delivery. Prepare debit order collection and submit to Manager four full working days before expected release on Business Banking. Credit Notes: Ensure that all credit requests have been authorized before processing credit notes on BPO. Ensure that all credit notes are filed numerically. Ensure that correct documentation and authorization is received before processing credit notes. Process and accept the Supplier Debit note. Audit Assist with audit preparation and supplying support documentation as requested by auditor. Filing Keep all documents filed, as per filing system. Ensure that documents are filed either strictly numerically or alphabetically as required. Archive files annually. Contract Administration: The key focus for this position is 100% accuracy and an understanding of SLA contracts Loading of contracts Assisting with accounts: Attaching slips to credit card statements Reconciling petty cash Checking expense claims Transferring accounts information onto Excel spreadsheets Excellent communication skills and well spoken Excellent Excel skills Self- disciplined and good decision making Taking calls Collecting meter readings and monthly meter reading billings Handling queries SLA Contract Management Manage new SLAs and addendums (add-ons and removals) Manage cancellation of Service Agreements Administration of Copy Charge Agreements Manage Expiry contracts Service / Rental Contract Settlements Request rental settlements from finance houses Calculate settlement and prepare settlement letter