Job Description
About the Role
We are seeking a highly organized and customer-focused Service Controller to join our team in Midrand. The ideal candidate will have experience in office automation and a strong background in providing exceptional service to clients. This role requires someone who is detail-oriented, able to multitask, and possess excellent communication skills.
Key Responsibilities
- Filing of all corporate divisions service related documents
- Ordering spares for engineers in corporate division
- Drafting, emailing, and following up on quotes
- Filing all delivery and collection documentation for all repairs and items sold to clients via quotes
- Overseeing the dispatching of Technicians
- Managing the dispatch board and posting of all calls daily
Requirements
- Office Automation background at least 2 years
- Computer literate with excellent working knowledge of Microsoft Office suite of programs
- Ability to assimilate and communicate complex information accurately at speed
- Good problem-solving skills and ability to multitask
- Excellent customer service skills, including handling difficult/annoyed clients in a calm and courteous manner
Qualifications
- Grade 12 or equivalent
Salary & Benefits
(No salary information is provided in the original job description. Therefore, this section will be skipped.)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in North Johannesburg
In North Johannesburg, the administrative sector is a thriving industry, with various companies employing clerical and secretarial staff to support their operations. Typically, job seekers can expect to find a range of opportunities in this field, from small businesses to large corporations. Generally, administrative professionals play a vital role in ensuring the smooth running of an organisation’s day-to-day activities.
The salary range for admin and clerical roles in North Johannesburg is typically broad, with experience, company size, and industry sector being significant factors that can affect actual salaries. For example, someone with 2-3 years of experience in a small business may earn around R200,000 to R300,000 per annum, while an experienced administrator in a large corporation could earn upwards of R500,000 to R600,000 or more per year. However, it is essential to note that these are general estimates and can vary significantly depending on individual circumstances.
Common skills required for admin and clerical roles include proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and the capacity to work independently with minimal supervision. Other essential skills may include data entry, bookkeeping, or customer service experience, depending on the specific job requirements. Generally, having a strong foundation in English language and literature is also highly valued.
Many industries employ administrative staff, including financial services sector, technology industry, manufacturing sector, and healthcare services. In these sectors, admin professionals often support teams of professionals, manage office operations, and provide critical back-office support to ensure the smooth delivery of services.
Career development opportunities for admin and clerical staff are numerous, with many individuals progressing into leadership roles or specialising in specific areas such as human resources, payroll, or accounting. With experience and further training, professionals in this field can expect to take on more complex responsibilities, lead teams, and pursue senior administrative positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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