Job Description
About the Role
We are seeking an experienced and passionate Head Guide / Tour Manager to lead our team of guides in delivering exceptional safari experiences for our intrepid travellers. As a key member of our operations team, you will be responsible for ensuring every accommodated adventure meets the high standards of excellence we strive for.
Key Responsibilities
- Recruitment of guides
- Managing their qualifications, licenses, etc.
- Training of current and new guides
- Creating guide contracts for tours
- Pre-tour briefing for each tour and assisting guides with changes, etc
- Scheduling guides on tours for the year (English & German tours), and managing the vehicle schedule
- Tour debriefing on return to discuss any issues/complaints
- Analysing tour reports & client feedback forms & reporting to management
- Guide support when on tour
- Balancing of tour cash/cards & updating guides’ salary books
- Check that the guides have work permits in place for cross-country tours
- Weekend departure briefings for clients (rotational basis)
- Weekend telephonic assistance when needed on the HR emergency phone (transfers, guide queries, etc)
- Update route descriptions/timing sheets, etc, when there are changes to tours
Requirements
- Solid experience with complex scheduling and resource allocation.
- Experience in overland tour guiding.
- Demonstrated experience in logistics, operations, and administration.
- Proven HR experience (travel/tourism/hospitality industry).
- Being highly detail-oriented is ESSENTIAL.
- Strong communication and organisational skills are crucial.
- Ability to manage a diverse team.
- Able to work under a lot of pressure (Peak season can be very hectic).
- Adaptable and able to think on your feet.
- Proficiency in Microsoft Office Suite, particularly Excel.
Qualifications
None specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Contractor Jobs in Gauteng
In the Gauteng region, contractor positions are becoming increasingly popular as companies seek flexibility and expertise on a project-by-project basis. Typically, these roles involve providing specialized skills to support various industries, such as technology, financial services, and manufacturing. Generally, contractors in Gauteng enjoy a high level of autonomy and independence in their work, allowing them to leverage their expertise to deliver successful outcomes.
The typical salary range for contractor positions in Gauteng is broad, with broad ranges varying depending on factors like experience, company size, and industry sector. In general, contractors can expect to earn salaries ranging from R500 000 to R2 million per annum or more, although actual figures may differ significantly. For example, contractors with significant expertise and experience may command higher rates, while those in smaller companies or entry-level positions may start at lower salary ranges.
Common skills required for contractor roles in Gauteng include proficiency in software development tools like Java, Python, or C++, as well as experience with agile methodologies, cloud computing, and data analytics. Other essential skills often include strong communication and project management abilities, as well as the capacity to work independently and manage multiple projects simultaneously. Additionally, contractors may need to possess knowledge of industry-specific regulations and standards, such as those in the financial services sector.
Contractors in Gauteng are commonly employed in various sectors, including technology, where companies like Google and Microsoft often engage contractors to support software development and other IT projects. Other common industries include manufacturing, where contractors are needed to develop and implement automation solutions, and financial services, where they provide expertise on risk management and compliance.
Career development opportunities for contractors in Gauteng are numerous, with many companies offering training and development programs to help their employees build new skills and advance their careers. Contractors can also consider specializing in a particular area of expertise, such as artificial intelligence or cybersecurity, to increase their earning potential and job prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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