Midrand: Hotspot Product & Project Manager posted by Network Finance
Posted on 2025-08-26 00:00:00
| Employer | Network Finance |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Midrand |
Job Summary
- Testing & Validation: Rigorously test and validate hotspot functionality using RADIUS and Mikrotik systems.
- Wi-Fi Performance Analysis: Assess and troubleshoot Wi-Fi performance across 2.4 GHz and 5 GHz bands, with an understanding of key concepts like BSS colouring, airtime fairness, channel utilisation, and interference mitigation.
- Data-Driven Hypothesis: Develop and test hypotheses based on performance, revenue, and user behaviour data to guide system improvements.
- Field Testing: Conduct field tests and troubleshoot live environment issues, providing hands-on analysis.
- Collaboration & Feedback: Act as a key data entry point for customer service, identifying trends and providing structured, clear feedback to engineering for software and process enhancements.
- Documentation: Meticulously document bugs, system flows, test results, and progress reports.
The Must-Haves:
- A self-starter with grit, motivated by deeply understanding cause and effect.
- Strong problem-solving skills and the ability to work independently.
- A technical understanding of networking fundamentals, particularly Wi-Fi protocols and hotspot operation (or a strong aptitude to learn quickly).
- An analytical mindset; you are comfortable working with metrics, KPIs, and business data to identify areas for improvement.
- Excellent communication skills to collaborate effectively with engineering and customer service teams.
- The ability to write clear, concise documentation of technical processes and bugs.
The Nice-to-Haves (Advantageous):
- 2–4 years’ experience in Wi-Fi networks, hotspot systems, or related networking/telecoms environments.
- Strong knowledge of Wi-Fi protocols, including airtime utilisation, channel planning, and interference detection.
- Hands-on experience with RADIUS, Mikrotik, Cisco systems, and hotspot deployments.
- Understanding of voucher APIs and how they integrate with hotspot systems.
- Familiarity with SQL databases.
- A relevant diploma/degree in IT, Computer Science, Engineering, or a related field.
Apply now!
If you are interested in this opportunity, please apply directly. For more IT jobs, please visit www.********.co.za.
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