Job Description
About the Role
To join our team as a Maintenance Administrator at I Grow Wealth Investments in Midrand (JHB), you will be responsible for ensuring seamless maintenance operations, managing high volumes of tickets, and providing excellent support to Portfolio Managers.
Key Responsibilities
- Receive and log maintenance requests via the Client Portal and Red Rabbit.
- Verify tickets for correct property, unit, scope, and priority.
- Query or reject incomplete requests before allocation.
- Ensure each maintenance issue is managed through a single, traceable ticket.
- Allocate tickets to approved contractors based on trade, availability, and SLAs.
- Issue work instructions through Red Rabbit.
- Monitor job progress and proactively follow up on delays.
- Escalate stalled or problematic jobs to the Maintenance Team Leader or Facilities Manager.
- Request and capture quotations where required.
- Ensure quotations align with the approved scope of work.
- Confirm approvals are in place before work proceeds.
- Capture invoices accurately against the correct ticket and approved quotation.
- Identify and flag scope creep, duplicate billing, or repeated call-outs.
- Provide clear and factual updates to Portfolio Managers only.
- Maintain accurate ticket statuses in Red Rabbit at all times.
Requirements
- Matric.
- Minimum 2–4 years experience in maintenance administration.
- Relevant experience in property or facilities management.
- Experience Ticket-based operational environments.
- Experience working with Red Rabbit, CRM systems, or similar platforms preferred.
- High attention to detail.
- Strong organisational and time-management skills.
- Ability to manage high volumes under pressure.
- Cost-aware and control-focused mindset.
- Process-driven and structured approach.
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Finance/Accounting Management Jobs in Gauteng
In Gauteng, South Africa, the finance and accounting management field is a significant contributor to the province’s economy, with various industries relying on skilled professionals to manage their financial operations. Typically, this field offers stable employment opportunities with good prospects for career advancement. Generally, the demand for finance and accounting managers remains high across multiple sectors.
Salary expectations for finance and accounting management positions in Gauteng are generally broad and can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically range from R400 000 to R1 500 000 per annum, with senior roles often commanding higher remuneration packages. However, these figures are subject to change and may not reflect actual salaries for specific job openings.
Common skills required for finance and accounting management positions include proficiency in financial software, strong analytical and problem-solving abilities, excellent communication and leadership skills, experience with financial reporting and regulatory compliance, knowledge of financial management principles and practices, and a solid understanding of taxation laws. Typically, candidates with a degree in finance, accounting, or business administration are well-suited for these roles.
Finance and accounting managers can be found across various industry sectors, including the financial services sector, technology industry, manufacturing sector, and more. The financial services sector, for example, often employs finance and accounting professionals to manage its operational finances, while the technology industry may require them to oversee the financial aspects of software development or IT projects.
Career progression opportunities in this field are generally good, with experienced finance and accounting managers often moving into senior roles such as department head or director of finance. Many companies also offer training and development programs to help employees acquire new skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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