Midrand: Office Manager

Position: Office Manager Department: HR Reports To: Human Resource Manager Job Purpose: The Office Manager is responsible for overseeing the daily administrative and operational functions of the office to ensure a well-organised, efficient, and professional working environment. The role serves as a key coordination point between departments, service providers, and management while ensuring that employees, visitors, and clients experience a well-managed and professional workplace Key Responsibilities: • Office Operations Management • Oversee the day-to-day administrative and operational activities of the office. • Ensure the office environment is professional, organised, and operating efficiently at all times. • Maintain office systems, procedures, and administrative processes to improve efficiency and service delivery. • Manage the reception function and ensure professional front-office service delivery. • Facilities and Office Administration • Ensure the office premises are properly maintained and always present a professional image. • Coordinate office maintenance, cleaning services, security, and general facility management. • Manage procurement of office supplies, stationery, kitchen supplies, and cleaning materials. • Monitor supplier performance and liaise with vendors and service providers where required. • People & Team Coordination • Supervise reception and office support staff. • Support HR and IT with onboarding logistics to ensure new employees are properly welcomed, seated, and equipped. • Assist in coordinating employee engagement activities and internal office initiatives. • Visitor & Client Experience • Ensure visitors and clients are welcomed professionally and directed appropriately. • Oversee reception processes including calls, visitors, and general front-office administration. • Ensure accurate information is provided to visitors and callers regarding company services. • Administration & Executive Support • Provide administrative support to Senior Management when required. • Handle administrative queries and requests from internal stakeholders. • Assist with travel arrangements, meeting logistics, and executive support coordination. • Meetings, Events & Office Coordination • Coordinate internal meetings, company functions, and events. • Manage meeting rooms, office calendars, and venue arrangements. • Assist with planning and coordinating internal office activities. • Compliance & Professional Conduct • Maintain confidentiality and professionalism in all interactions. • Ensure office policies, procedures, and administrative standards are upheld. • Address queries, resolve issues where possible, and escalate matters appropriately. Required Qualifications & Experience: • Grade 12 (Matric) • A tertiary qualification in Business Administration, Office Management, or a related field is advantageous • Minimum of 8 years’ experience in an Office Administration, Office Manager, or similar role • Strong experience managing office operations and administration • Excellent communication and interpersonal skills • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) • Ability to manage multiple priorities in a fast-paced environment Key Competencies & Skills: • Strong administrative and organisational ability • Excellent communication (written, verbal, and interpersonal) • Strong leadership and coordination skills • High level of professionalism and confidentiality • Attention to detail and problem-solving ability • Ability to manage competing priorities • Strong stakeholder management skills • Ability to work independently and take initiative • Ability to build trust across all levels of the organisation • Emotional maturity and integrity