Job Description
Senior Data Analyst
Introduction
A leading company in the technology and telecommunications sector is seeking a highly capable Senior Data Analyst to join their South African team. This organisation provides internet and WiFi solutions to households, SMEs, and underserved communities nationwide.
In this role, you will be expected to work independently, operate with minimal supervision, and deliver high-impact insights that drive operational excellence, customer experience, and strategic decision-making. This is an excellent opportunity to work within a mission-driven, innovative environment where data directly supports real-world impact across South Africa.
Key Responsibilities:
- Own the end-to-end analytics workflow, from data extraction to insight delivery.
- Develop dashboards, reports, and data visualisations to support operational and strategic teams.
- Clean, structure, and maintain datasets for accuracy and reliability.
- Identify trends, patterns, and anomalies in user behaviour, network performance, and business operations.
- Provide actionable insights to leadership to support decision-making across technical, commercial, and field-operations teams.
- Work cross-functionally with engineering, product, sales, and network support teams.
- Ensure high data quality standards and implement improvements where needed.
- Support ad-hoc data requests and business intelligence needs.
Commercial Acumen:
- Churn & retention analysis, Customer lifecycle metrics (first-payment rate, inactivity, reactivation, at-risk customers), Customer & revenue cohorts
- Recurring revenue metrics (MRR, ARPU, LTV, unit economics), Revenue and payment behaviour trends
- Acquisition efficiency, lead conversion, commercial funnel performance, CAC
- Budgeting, forecasting, and scenario modelling support
- Network uptime & reliability metrics
- Capacity utilisation, Installation performance & field ticket analysis
- Coverage vs utilisation, subscriber density & geographic insights
Minimum Requirements:
- 35 years experience as a Data Analyst or Senior Data Analyst.
- Proven ability to work independently with minimal supervision (hit the ground running).
- Advanced SQL experience.
- Experience with BI/visualisation tools (Power BI, Tableau, Looker, or similar).
- Strong analytical thinking, problem-solving, and storytelling skills.
- Experience working in technology, telecoms, or a high-growth environment is beneficial.
- Experience working with large datasets and relational databases.
Salary and Package
- Salary CTC: R650,000 – R800,000 per annum
- 18 days annual leave
- Additional benefits: Group Life Cover & Provident Fund
- Bonus/variable structure: Performance related
- Medical aid/group benefits: Discovery Flexicare
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Telecommunication Jobs in Gauteng
In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.
Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.
Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).
The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.
For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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