Job Description
About the Role
Hire Resolve, a leading South African company providing IT and communication solutions, is seeking an experienced Tier 3 Infrastructure Engineer to join their team. As a key member of our infrastructure support team, you will be responsible for maintaining, troubleshooting, and optimizing complex IT infrastructure systems.
Key Responsibilities
- Provide Advanced Administration and Support: Handle L2-L3 administration, troubleshooting, and maintenance for a wide range of infrastructure components.
- Networking: Fortinet Firewalls, IDS/IPS, VPNs, security appliances, routing, switching, and wireless networking.
- Virtualization: VMware vCenter and Hyper-V Hypervisors.
- Systems: Linux, Windows Server (2012+), Active Directory, DNS, and DHCP.
- Storage: SAN and vSAN storage infrastructure.
- Cloud: Azure, Amazon Web Services (AWS), and Google Cloud.
- Manage Security Infrastructure: Maintain and improve security with proactive monitoring and event management. This includes managing firewalls, vulnerability management systems, and SIEM.
- Respond to and Remediate Incidents: Analyze and triage security events and alarms detected by the SIEM system. Respond to security incidents and threats logged on the service desk, performing remediation and mitigation as needed.
- Manage IT Projects: Assist with IT and security-related projects, rollouts, and infrastructure maintenance, including backups (VEEAM), business continuity, and disaster recovery.
- Develop and Maintain Security: Provide technical input on company IT security standards in alignment with industry best practices like ISO27001 and SOC 2. Design, implement, and manage endpoint security solutions (e.g., anti-malware, MDM) and safeguards for the organization’s cloud footprint.
- Drive Process Improvement: Identify opportunities for automation of repetitive tasks and contribute to the upskilling and training of junior staff.
- Stay Current: Remain up-to-date with industry trends in cybersecurity, providing input to the business on innovations and improvements.
Minimum Requirements
Certifications required:
- Microsoft MCSE
- Cisco CCNA
- VMware
- Linux
- Azure
- AWS
- Google Cloud
- EC Council CEH
- Security+
- CISSP
- Fortinet FCP
- Fortinet FCSS
Experience Required:
- 10+ years of overall experience in a Network & Security support environment.
- At least 5 years of experience in the following:
- Network administration and support for firewalls, switches, and wireless (Fortigate & Cisco).
- Windows Server 2012 and newer administration, including Active Directory.
- Linux administration.
- Backup and recovery.
- Proven ability to administer and configure virtual environments.
Benefits
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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