Mpumalanga: Assistant General Manager-Luxury 5* Lodge posted by Bright Placements (PTY) Ltd
Posted on 2025-06-18 00:00:00
| Employer | Bright Placements (PTY) Ltd |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Mpumalanga / Mpumalanga |
Job Summary
Are you ready to take the next step in your hospitality career at one of the world’s most exclusive lodges? We are seeking a dynamic and experienced Assistant General Manager to help lead our team in delivering exceptional service and unforgettable guest experiences in a stunning natural setting.
Location: [Insert Lodge Location]Position: Assistant General Manager
Type: Full-Time | On-Site | Live-In Option Available
About Us
Our luxury 5-star lodge is a sanctuary for discerning travelers seeking immersive experiences, fine dining, and impeccable service. Surrounded by breathtaking landscapes, our lodge combines refined elegance with warm, personalized hospitality.
The Role
As Assistant General Manager, you will support the General Manager in overseeing all lodge operations, ensuring every guest encounter meets the highest standards. You’ll be instrumental in maintaining seamless service, operational efficiency, and a culture of excellence across all departments.
Key Responsibilities
- Oversee day-to-day operations, including front office, food & beverage, housekeeping, and guest services
- Ensure consistently high levels of guest satisfaction and personalized service
- Assist with staff recruitment, training, scheduling, and performance management
- Maintain the lodge’s luxury standards, cleanliness, and atmosphere
- Monitor budgets, control costs, and manage inventories
- Act as Manager-on-Duty in the absence of the General Manager
- Foster a team culture that reflects our values of excellence, integrity, and hospitality
What We’re Looking For
- Proven experience in a leadership role within a luxury hospitality environment
- Strong organizational, communication, and interpersonal skills
- A hands-on, service-driven leader with a sharp eye for detail
- The ability to remain calm under pressure and solve problems effectively
- Hospitality management qualification or equivalent experience
- Willingness to work in a remote, high-end lodge environment
What We Offer
- The opportunity to live and work in one of the most beautiful locations in the world
- Competitive salary package, including live-in accommodation and other benefits
- Career growth and development within a globally respected hospitality group
- A supportive and collaborative team culture
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