Mpumalanga: Contract Manager (Hectorspruit – APU)

Leadership & Management of Security and APU Teams Manage, lead, and coordinate all security personnel and the Anti-Poaching Unit (APU). Ensure 24/7 coverage of all designated zones within the reserve, including shift planning, patrol deployment, and emergency standby rotations. Train and mentor team members to uphold discipline, operational efficiency, and ethical standards. Maintain readiness and morale of all teams in line with conservation and security goals. Access Control & Gate Operations Oversee and enforce all access control protocols at reserve gates. Ensure accurate logging of vehicle and personnel entry and exit. Implement and audit visitor and contractor clearance procedures. Prevent unauthorized access and manage high-risk entry scenarios. Wildlife Protection & Anti-Poaching Operations Direct and supervise all anti-poaching efforts to safeguard wildlife and prevent illegal activity. Conduct risk assessments, deploy patrol strategies, and react to threats in real time. Work closely with law enforcement and conservation bodies to share intelligence and support prosecution when needed. Maintain daily records and incident reports for wildlife interactions, incursions, or suspicious activities. Client, Owner, and Guest Relations Build and maintain strong, respectful relationships with the reserves primary client, private owners, and visiting guests. Ensure guest and owner safety through visible presence, quick response to security queries, and discreet vigilance. Provide professional support during incidents or emergencies, ensuring minimal disruption to the guest experience. Property, Equipment, and Asset Protection Safeguard all buildings, fences, roads, and physical assets of the reserve. Monitor and prevent incidents of theft, vandalism, or damage to property. Oversee the correct usage, storage, and inventory management of all security and APU equipment, including: Firearms and ammunition Radios and communication gear Surveillance technology Patrol vehicles and field gear Firearms Control Maintain a strict inventory of all issued firearms and ammunition. Ensure compliance with firearm regulations and company SOPs. Oversee regular firearm inspections, cleaning, and reporting. Lead or facilitate competency training and license renewals as required. Fire Risk and Safety Policy Management Implement and enforce the fire prevention policy of the reserve. Coordinate firebreak maintenance, early detection systems, and emergency response planning. Train staff on fire awareness and response drills. Liaise with local fire authorities and neighbouring reserves on joint response protocols. Compliance, Reporting, and Administration Ensure compliance with company policies, reserve regulations, and all relevant legislation. Submit accurate reports, including: Daily activity logs Incident and response records Equipment and inventory audits Monthly performance and risk assessments Strategic Support & Reserve Development Contribute to the long-term development of the reserves security and conservation strategy. Identify areas for improvement and recommend solutions that enhance operational integrity. Support other departments with integrated planning and coordination (e.g., maintenance, hospitality, environmental teams). The suitable candidate shall have the following qualifications/attributes/skills:      Experience & Background Minimum of 510 years of security management experience, preferably in a game reserve, conservation, military, or law enforcement environment. Proven experience in managing an Anti-Poaching Unit (APU) or conservation protection teams. Experience working in remote or rural locations with minimal supervision. Strong understanding of wildlife protection, bush tactics, and counter-poaching operations. Education & Qualifications Matric / Grade 12 (minimum requirement). Relevant tertiary qualification in Security Management, Nature Conservation, Law Enforcement, or similar (advantageous). Firearm competency certificate (business use) must be up to date. PSIRA registration Grade B or higher. Valid Drivers License with off-road experience (Code B or EB); PDP is an advantage. Skills & Competencies Strong leadership and team management skills. Knowledge of South African legislation related to wildlife, firearms, and protected areas. Excellent problem-solving and decision-making ability, especially in crisis situations. Competent in writing incident reports, investigations, and operational planning. Strong communication skills, both verbal and written able to engage with staff, clients, landowners, and authorities professionally. Ability to build relationships with law enforcement, conservation authorities, and local communities. Personal Attributes High level of integrity, discipline, and accountability. Ability to work long hours, weekends, and holidays as needed. Physically fit and mentally resilient for fieldwork and high-pressure scenarios. Committed to wildlife conservation and guest safety. Willingness to live on-site at the reserve (accommodation usually provided).