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North West: 1x SENIOR SPA Manager needed to join a team of a beautiful Safari Lodge Pilanesberg – North West posted by Spa Sense

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Job Description

Role Summary
Overview of the role and its contribution to the guest journey.
 

The Lodge Spa Manager holds full accountability for the commercial success, operational integrity, and brand excellence of the Spa within the Lodge environment.
 
This role requires a highly visible, emotionally intelligent leader who balances hands-on guest engagement with strategic business oversight, ensuring the Spa performs as a profitable, integrated business unit while delivering an exceptional, personalised wellness experience aligned to the Spas standards.

 
KEY CANDIDATE CHARACTERISTICS

  • Confident, guest-centric and attentive to detail
  • Impeccable grooming and personal wellness
  • Professional, warm and engaging personality
  • Strong understanding of global luxury wellness trends and guest behaviour.
  • Demonstrated leadership capability with strong stakeholder and team management skills

 EDUCATION & SKILLS EXPERIENCE 

  • Minimum Qualification: Minimum 2-year Spa or Wellness professional qualification.
  • Minimum Industry Experience: 5+ years’ industry experience with 1+ years in a leadership role.
  • Computer literacy and proficient in MS Office (Outlook, Excel) and Spa Management Systems.
  • Excellent verbal and written English communication skills.

REMUNERATION

  • Commission: 10% on personal Services & Retail Revenue (excl. VAT), after working back basic salary
  • Spa Operating Hours: 09:00 – 19:00. Must be available for early or later appointments if requested.
  • Leave Cycle: 3 weeks (21 days) on, 1 week (7 days) off. Or equivalent to 1 Off Day for every 3 days worked.
  • Accommodation: Shared accommodation with Daily Staff Meals
  • Start Date: 1 June 2026
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