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Gauteng: Quality Technician posted by Phakisa Holdings

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Job Description

Job Purpose:
To ensure that all products meet required quality, safety, and regulatory standards by implementing and maintaining quality control systems, conducting inspections, and supporting continuous improvement initiatives within the factory.
Key Responsibilities and Duties:

  • Manage, train, and discipline staff in line with quality and safety standards
  • Oversee overall quality assurance and quality control processes within the factory
  • Implement and maintain company policies and procedures to ensure efficient facility operations
  • Ensure compliance with OHS, FSSC 22000, and customer-specific requirements (e.g., KFC standards)
  • Investigate customer complaints and non-conformance reports (NCRs) and implement corrective actions
  • Attend and contribute to daily, weekly, and monthly meetings relating to production, health & safety, and food safety
  • Conduct stocktaking activities when required
  • Maintain accurate daily administrative records using systems such as Shopware and SHERQX
  • Manage and monitor pest control systems within the factory
  • Conduct and assist with internal audits
  • Perform metal detector checks and investigate any potential failures
  • Carry out daily quality checks including:
    • Foreign matter control
    • Weight and scale verification
    • Traceability records
    • Hygiene inspections of staff and facilities
  • Ensure high standards of housekeeping across the facility
  • Act as a Safety Representative when required
  • Ensure full compliance with SHERQ legal and regulatory requirements

Minimum Requirements:
Qualifications:

  • Relevant qualification in Quality Management, Food Technology, or similar field
  • Certification in Food Safety (e.g., HACCP, FSSC 22000) is advantageous

Experience:

  • Minimum 2–3 years’ experience in a quality control/assurance role within a manufacturing or food production environment
  • Experience with audits, inspections, and compliance systems

Skills and Competencies:

  • Strong knowledge of food safety and quality standards
  • Excellent attention to detail and problem-solving skills
  • Good communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Strong administrative and reporting skills
  • Proficiency in quality systems and software tools
  • Team leadership and training ability
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Working Conditions:Factory/production environmentMay require shift work and occasional overtimeExposure to production processes and food handling environments

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About FMCG Retail Jobs in Gauteng

The FMCG retail industry in Gauteng, South Africa is typically a dynamic and competitive field, with numerous opportunities for career growth and development. Generally, the job market trends indicate a steady demand for skilled professionals to manage and execute various aspects of product distribution, sales, and customer service. As a result, those interested in pursuing a career in FMCG retail can expect to find a range of roles available.

Salaries in the FMCG retail sector vary widely depending on factors such as experience, company size, industry sector, and location. While it’s difficult to pinpoint exact salary ranges, very broad estimates suggest that entry-level positions typically start within the R20 000 – R40 000 per annum bracket, with more senior roles falling within the R80 000 – R150 000 range. However, please note that actual salaries can differ significantly depending on individual circumstances. For example, experience and qualifications in a specific area, such as logistics or marketing, may command higher salaries.

Common skills required for FMCG retail positions include strong communication and interpersonal skills, attention to detail, analytical thinking, problem-solving abilities, and the capacity to work under pressure. Additionally, proficiency in Microsoft Office applications, data analysis tools, and customer relationship management (CRM) software is often beneficial. Other valuable skills include inventory management, supply chain optimization, and visual merchandising.

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FMCG retail roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and consumer goods companies. These industries often require employees with diverse skill sets to manage product distribution, sales, and customer service functions.

Career development opportunities in FMCG retail are vast, with many professionals progressing into senior management positions or taking on specialized roles such as brand management or category management. Those interested in pursuing a career in this field can expect to find training programs, mentorship initiatives, and internal promotions available. With experience and dedication, individuals can build a rewarding and challenging career in the FMCG retail sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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