Job Description
- Valid Matric
- Valid Driver’s License
- Own transport
DUTIES & RESPONSIBILITIES:
Customer Service & Sales:
– Process Transactions: Operate the point-of-sale (POS) system to process customer payments, issue receipts, and handle returns
– Product Knowledge: Maintain in-depth knowledge of store items to give accurate advice and recommendations
– Resolve Issues: Address customer complaints and inquiries professionally, escalating complex issues to management
– Promote Sales: Inform customers about current promotions and specials to encourage purchases
Stock & Store Maintenance:
 – Receive & Unpack: Receive new shipments, unpack them, and organize the goods
 – Restock Shelves: Replenish low stock levels and ensure shelves are always full and neatly arranged
 – Merchandising: Create and maintain attractive product displays and manage window displays to enhance the store’s appearance
 – Inventory Control: Conduct periodic price audits to resolve discrepancies and assist with inventory control
 – Store Cleanliness: Maintain a clean and tidy sales floor, including cleaning fixtures, windows, and the shop floor after hours
Operations & Teamwork:
 – Team Collaboration: Work effectively with other team members to maintain a clean and organized store environment
 – Follow Procedures: Adhere to company guidelines, procedures, and health and safety regulations
 – Security Awareness: Be aware of potential shoplifting and fraud to help maintain store security
 – Opening & Closing: Perform shop opening and closing procedures as required
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