Job Description
About the Role
We are seeking an experienced Relief Travel Specialist to join our team at HotelJobs in Westlake, Cape Town. As a key member of our operations team, you will play a vital role in ensuring seamless travel experiences for our clients by stepping in to manage consultant desks during periods of leave. With your strong destination knowledge, creative itinerary design skills, and calm professional approach, you will maintain clear communication with agents, sales teams, and supplier partners.
Key Responsibilities
- Oversee teammates’ desks during consultant leave and manage requotes/proposals.
- Assist with brochure quotes and agent/hosted educational bookings in collaboration with Sales.
- Support system implementation and testing of new procedures.
- Chase provisional bookings and follow up on dead leads during quiet periods.
- Load bookings during peak periods and design creative itineraries.
- Maintain clear communication with agents, Sales, supplier partners, and colleagues.
- Participate in rotational emergency duty and weekly early/late shifts.
- Deliver calm, professional service to agents and guests.
- Uphold values of care for people, land, and wildlife.
Requirements
- Grade 12
- Formal travel & tourism qualification
Qualifications
- At least 35 years inbound tour consulting experience required
- Tourplan; WETU and Microsoft systems knowledge
- Strong knowledge of South Africa, Southern & East Africa
Salary & Benefits
- (No salary information is provided in the original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Other
In Other, South Africa’s IT and computer industry is rapidly evolving, with a strong demand for skilled professionals to drive innovation and growth. Typically, job seekers in this field can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and more. Generally, this sector offers stable employment prospects, diverse career paths, and opportunities for professional development.
Salary expectations for IT and computer professionals in Other vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, common salary ranges for entry-level positions can start from around R200 000 to R400 000 per annum, while senior roles can command salaries ranging from R600 000 to R1 million or more. However, these figures are highly variable and should be taken as rough estimates, with actual salaries influenced by individual circumstances.
Common skills required for IT and computer professionals in Other include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or Oracle, knowledge of cloud computing platforms like AWS or Azure, and understanding of security protocols. Typically, these roles also require strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities.
The IT and computer industry in Other commonly employs professionals in various sectors, including technology, financial services, manufacturing, healthcare, and more. Financial services companies, for example, often require skilled IT staff to manage their networks, databases, and systems. Technology firms, on the other hand, may employ software developers, data scientists, or cybersecurity specialists.
For those interested in pursuing a career in IT and computer science, there are many opportunities for professional development and advancement. Typically, experienced professionals can progress to leadership roles, take on specialist functions, or pursue advanced qualifications like master’s degrees. Many companies also offer training and development programs to help employees build new skills and stay up-to-date with industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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