Job Description
Hire Resolve’s client is looking for a IT Manager to join their team in Paarl, WC. The IT Managee will take full ownership of our technological landscape. This pivotal role is responsible for the strategic oversight and day-to-day management of all IT operations, infrastructure, security, and governance. The ideal candidate will be a hands-on leader, ensuring robust system administration, flawless project delivery, and a secure, efficient IT environment that empowers our entire organisation.
Key Responsibilities
Google Workspace Administration & Governance
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Serve as the primary administrator for the entire Google Workspace environment.
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Enforce and manage critical security protocols including Multi-Factor Authentication (MFA), access policies, and data sharing controls.
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Architect and govern the Google Drive structure to ensure optimal organisation, security, and compliance.
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Own and manage all core collaboration tools, including email, file storage, and communication platforms.
IT Project Leadership
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Lead cross-functional IT projects from initial scoping and planning through to successful execution and closure.
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Define clear project scope, realistic timelines, resource requirements, and key deliverables.
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Expertly manage multiple concurrent projects, prioritising effectively to meet business objectives.
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Proactively identify, track, and mitigate project risks, issues, and dependencies.
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Ensure all projects are delivered on time, within scope, and to a high standard.
IT Operations & Service Delivery
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Oversee daily IT operations, including the ticketing system and support workflows, to ensure high service levels.
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Establish and enforce clear escalation procedures for incident and problem management.
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Prepare and present comprehensive weekly IT performance and status reports to management.
Infrastructure, Security & Compliance
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Manage the full lifecycle of IT hardware and software assets, including procurement, deployment, and documentation.
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Oversee infrastructure maintenance and end-user device setup and configuration.
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Serve as the champion for IT security, enforcing policies, secure access controls, and leading incident response activities.
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Ensure unwavering compliance with all internal IT policies and relevant external regulations.
Leadership & Strategy
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Maintain and continuously improve all IT policies, procedures, and system documentation.
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Provide guidance, mentorship, and oversight to IT staff and/or vendors.
Required Skills & Experience
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Proven Expertise: Demonstrable experience as a full administrator for Google Workspace is a critical requirement.
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Project Management Prowess: Strong track record of successfully managing multiple IT projects using formal methodologies.
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Technical & Security Acumen: Solid understanding of IT infrastructure, hardware lifecycle management, and cybersecurity principles (especially MFA and access controls).
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Organisational Strength: Excellent documentation skills and a keen eye for governance and process improvement.
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Leadership Qualities: Ability to work autonomously, make informed decisions, and communicate effectively with both technical teams and business stakeholders.
What We Offer
Our client is offering a highly competitive salary for this role, commensurate with experience and qualifications. This is an exceptional opportunity to take on a role with full accountability and make a tangible impact on the organisation’s technological direction and success.
Apply for This Role Today
Ready for a career-changing move? Contact Hire Resolve to apply or for a confidential discussion.
Contact: Gaby Turner
Email: *****@*****.co.za
Alternatively:
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Visit our website: hireresolve.us
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Email your CV directly to: *****@*****.co.za
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