Job Description
About the Role
We are seeking a dedicated and professional Butler to join the team of a prestigious 5-star luxury lodge in Paterson, Eastern Cape. This is your chance to provide personalized, high-end service to our guests, creating unforgettable experiences from the moment they arrive until they depart.
Key Responsibilities
- Welcome, greet, and escort guests to their accommodation
- Provide a full orientation of guest rooms and lodge facilities
- Deliver personalized service with urgency and dedication
- Attend to all guest requests promptly, liaising with other departments as needed
- Offer unique dining experiences and coordinate celebrations with the Lodge Manager
- Anticipate guest preferences, noting likes, dislikes, and special requests while respecting privacy
- Maintain a calm, discreet, and courteous manner at all times
- Conduct pre-arrival inspections of rooms, amenities, and facilities
- Serve as the dedicated butler to a group of guests throughout their stay
- Communicate allergies, preferences, and requests accurately to relevant staff
Requirements
- Grade 12 or equivalent
- Minimum 2 years’ experience in a 5-star lodge or hotel as a butler or in a similar role with F&B and/or housekeeping exposure
- Strong command of English
Qualifications
- Grade 12 certificate
- Minimum 2 years’ experience in a 5-star lodge or hotel as a butler or in a similar role with F&B and/or housekeeping exposure
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Makana
The hospitality industry in Makana is generally thriving, with many establishments seeking skilled professionals to join their teams. Typically, catering and hospitality roles require individuals who are adaptable, customer-focused, and able to work well under pressure. As a result, those looking to pursue careers in this field should be prepared to handle a fast-paced environment and demonstrate excellent communication skills.
Salary ranges for catering and hospitality positions can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may offer salary ranges of R20 000 to R30 000 per annum, while more senior positions or those in larger establishments may command salaries between R50 000 to R80 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly.
Common skills required for catering and hospitality roles include food safety certification, excellent communication and customer service skills, ability to work well under pressure, and basic knowledge of food preparation and presentation. In some cases, experience in a related field, such as hospitality management or culinary arts, may be preferred. Additionally, proficiency in languages other than Afrikaans and English can be an asset in this industry.
The financial services sector, technology industry, manufacturing sector, and tourism sector are among the common industries that employ catering and hospitality professionals. These sectors often require staff who can provide high-quality service to clients or customers, manage cash transactions accurately, and maintain a clean and safe environment for patrons.
For those looking to advance their careers in this field, opportunities may arise through training programs, mentorship schemes, or on-the-job experience. Many establishments offer internal promotions or career development initiatives, allowing staff to progress to senior roles such as restaurant manager, events coordinator, or executive chef. With experience and the right skills, it’s possible to move into supervisory or management positions, overseeing teams of hospitality professionals or even starting one’s own establishment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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