Pinetown: Internal Sales (Reinforcing steel) posted by Isilumko Staffing

Are you ready to reinforce your career in one of South Africas leading steel and mesh solutions companies? Were looking for a dynamic Internal Sales Representative to join our team and help drive customer satisfaction, operational efficiency, and sales growth.

? About the Role
As an Internal Sales Representative, youll be the backbone of our sales operationsmanaging customer inquiries, preparing quotes and tenders, and coordinating orders from start to finish. Youll work closely with our sales, procurement, logistics, and production teams to ensure smooth order fulfillment and exceptional service delivery.

Key Responsibilities:

Respond to customer inquiries via phone, email, and face-to-face
Provide accurate product and pricing information
Prepare and send quotes, proposals, and tenders
Follow up on leads and quotations to convert inquiries into sales
Build and maintain strong client relationships
Process sales orders and ensure accurate data entry
Coordinate with logistics and production to fulfill orders
Track deliveries and keep clients informed
Resolve order discrepancies and customer complaints
Maintain and update customer records
Generate sales reports and forecasts
Support external sales reps and field operations

Liaise with finance for invoicing and payment follow-ups
Assist with marketing campaigns and customer outreach
Research competitors, pricing trends, and market demand
Identify new business opportunities
Provide feedback to improve sales strategies

What Were Looking For:

13 years experience in internal sales or customer service
Experience in tendering and order processing
Strong grasp of sales principles and quotation processes
Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Familiarity with customer data management systems
Excellent communication and negotiation skills
Ability to analyze customer needs and market trends
High attention to detail and accuracy
Strong problem-solving and conflict resolution abilities
Ability to work independently and under pressure
Team player with a collaborative mindset
Industry-specific experience in reinforcing steel and mesh is a plus

Willingness to learn and grow with the business

Willing to travel to office daily in a construction site

Very punctual individual

Matric