• Ensure first quotation is correct.
• Listen to the customer’s explanation and have a clear understanding of part of component location.
• Handling of telephonic queries for the Sales department when required.
• Show interest in personal development and willingness to learn more about the product.
• Assist in keeping parts department clean and orderly.
• Ensure that all parts used are recorded on the job cards.
• When working the parts counter, follows prescribed cash, credit and cheque processing procedures, warranties, and new return merchandise as required at a point of sale.
• Follow up on shortages and expedite by reporting to Dealer Principal.
• Ensure that the correct items have been picked the first time.
• Understanding of office Dynamics.
• To deal with suppliers of consumable are handles and recorded accurately.
• To contribute to departmental and dealership marketing plans as required.
• To secure stores from fire, damage, or theft by implementing company policies.
• To ensure full valuation received for items returned for credit.
• Monitor supplier’s prices and report significant changes to dealer principal.

Requirements:

• Matric Certificate
• Code 8 License
• Minimum 2-3 years’ experience in similar role
• Read & Write English
• Team Player.
• Excellent Human Relation
• Confident and Proactive approach – Anticipates issues and requirements