Job Description
- Ensure first quotation is correct.
- Listen to the customer’s explanation and have a clear understanding of part of component location.
- Handling of telephonic queries for the Sales department when required.
- Show interest in personal development and willingness to learn more about the product.
- Assist in keeping parts department clean and orderly.
- Ensure that all parts used are recorded on the job cards.
- When working the parts counter, follows prescribed cash, credit and cheque processing procedures, warranties, and new return merchandise as required at a point of sale.
- Follow up on shortages and expedite by reporting to Dealer Principal.
- Ensure that the correct items have been picked the first time.
- Understanding of office Dynamics.
- To deal with suppliers of consumable are handles and recorded accurately.
- To contribute to departmental and dealership marketing plans as required.
- To secure stores from fire, damage, or theft by implementing company policies.
- To ensure full valuation received for items returned for credit.
- Monitor supplier’s prices and report significant changes to dealer principal.
Requirements:
- Matric Certificate
- Code 8 License
- Minimum 2-3 years’ experience in similar role
- Read & Write English
- Team Player.
- Excellent Human Relation
- Confident and Proactive approach – Anticipates issues and requirements
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